Contents
v
Book Title
78-xxxxx-xx
Rebooting the Solution Engine From a Serial Console 4-3
Determining the Status of Solution Engine System and Services From a Serial Console 4-3
Tracing Routes 4-4
Stopping Solution Engine Services From a Serial Console 4-4
Starting Solution Engine Services From a Serial Console 4-5
Restarting Solution Engine Services From a Serial Console 4-6
Getting Command Help From the Serial Console 4-7
Working with System Data 4-8
Obtaining Support Logs From the Serial Console 4-9
Exporting Logs 4-10
Exporting a List of Groups 4-11
Exporting a List of Users 4-12
Backing Up ACS Data From the Serial Console 4-12
Restoring ACS Data From the Serial Console 4-14
Reconfiguring Solution Engine System Parameters 4-15
Resetting the Solution Engine Administrator Password 4-15
Resetting the Solution Engine CLI Administrator Name 4-16
Setting the GUI Administrator Logon and Password 4-17
Resetting the Solution Engine Database Password 4-18
Reconfiguring the Solution Engine IP Address 4-18
Setting the System Time and Date Manually 4-20
Setting the System Time and Date with NTP 4-20
Setting the System Timeout 4-21
Setting the Solution Engine System Domain 4-22
Setting the Solution Engine System Hostname 4-22
Patch Rollback 4-23
Removing Installed Patches 4-23
Understanding the CSAgent Patch 4-23
Recovery Management 4-24
Recovering from Loss of Administrator Credentials 4-24
Re-imaging the Solution Engine Hard Drive 4-25
CHAPTER
5 Upgrading and Migrating to Cisco Secure ACS Solution Engine 4.1 5-1
Upgrade Scenarios 5-1
Migration Scenarios 5-2
Upgrade Paths 5-2
Upgrade Procedure 5-4
Performing a Full Upgrade From ACS SE 4.0.1 to ACS SE 4.1 5-4
Performing a Full Upgrade from ACS SE 3.3.3 to ACS SE 4.1 5-8