Call Pickup
Call Pickup enables you to answer a call that is ringing on a coworker’s phone by redirecting the call to your
phone. You might use Call Pickup if you share call-handling tasks with coworkers.
Tips
•
If multiple calls are available for pickup, your phone picks up the oldest call first (the call that has been
ringing for the longest time).
•
If you tap Pickup or Group Pickup and enter a line number, your phone picks up the ringing call on
that particular line (if available).
•
If you have multiple lines and want to pick up the call on a nonprimary line, first tap the line button for
the desired line, then tap Pickup or Group Pickup.
•
Depending on how your phone is configured, you might receive an audio or visual alert about a call to
your pickup group.
Answer call ringing on another extension within Call Pickup group
Procedure
Step 1
Tap Pickup.
If your phone supports autopickup, you are now connected to the call.
Step 2
If the call rings, tap Answer to connect to the call.
Answer call ringing on another extension outside Call Pickup group
Procedure
Step 1
Tap Group Pickup.
Step 2
Enter the group pickup number.
If your phone supports autopickup, you are now connected to the call.
Step 3
If the call rings, tap Answer to connect to the call.
Cisco Desktop Collaboration Experience DX600 Series User Guide, Release 10.0(1)
OL-28931-01 41
Calling tasks
Call Pickup
To Next Page
Loading...
Need help?
General
