Citizen CL-E720DT User Manual

Chapter 4 Troubleshooting
4-1. Error Message and Corrective Actions
CL-E720DT 4-4
Causes/Corrective Actions ERROR LED LCD
Head resistance abnormality - Resistance is small
• Defective thermal element(s).
Print quality will degrade.
Flashing in red Alarm
Head Check
Serial communication error
• Receiving buffer overrun error
Flashing in red Error
Serial Over Run
Serial communication error
• Parity error
Flashing in red Error
Serial Parity
Serial communication error
• Framing error
Flashing in red Error
Serial Framing
System error
• Power to the “SA Head” and “SA PF Motor” is shut off.
(To resume, turn the power OFF and then ON.)
Flashing in red Error
System Fail
Auto-cutter abnormality (foreign object etc.)
(Option)
• Jamming, etc.
Flashing in red Error
Cutter Fail

Citizen CL-E720DT Specifications

General

Color	No
Print technology	Direct thermal
Maximum resolution	203 x 203 DPI
Maximum print height	- mm
Maximum printing width	104 mm
Display	LCD
Product color	Black
Wi-Fi	-
Ethernet LAN	Yes
USB 2.0 ports quantity	1
Connectivity technology	Wired
Flash memory	16 MB
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Media thickness	0.0635 - 0.254 mm
Maximum roll diameter	200 mm
LED indicators	Status
Power consumption (standby)	2.9 W
Power consumption (printing)	72 W
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	458 mm
Width	250 mm
Height	261 mm
Weight	10200 g