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G0408
Comdial G0408 User Manual
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Digital Telephone
System
System
Manual
For
The
Impact
DSU
This publication is applicable
to
the following equipment:
G0408,
with
software I0408, revision
18A and
later
G0816,
with
software I0816, revision
18A and
later
G1632,
with
software I1632, revision
18A and
later
Supports
Impact
,
Impressi
on,
DigiTech,
and
Scout
Telephones
R
2
Table of Contents
1 Introducing the Digital Telephone System
5
Default Chapter
5
Table of Contents
5
Section Title
6
Using this Manual
6
Using Related Publications
7
Locating User Information
7
Accessory Information
9
The Analog Terminal Interface
9
Headset Operation
9
Battery Back up
10
DSS/BLF Console
10
Caller ID
10
Tracker
10
Dva
10
Diu
10
Hardware Summary
11
Common Equipment Description
12
Station Descriptions
14
Digitech Telephone Descriptions
14
Impact Telephone Descriptions
16
Impression Telephone Descriptions
18
Station Controls and Indicators
20
General Specifications
23
Power Requirements
24
Smda Storage Capacity
24
Station Cable Requirements
24
Music Interface
25
Feature Codes
26
System Ringing Patterns
28
Seeking Repair Assistance
29
Installing the 2
31
Mounting Considerations
34
Tools and Hardware
35
The Underwriters Laboratories Installation Notice
35
Hybrid Installation
35
Mounting the Cabinet
36
Making the AC Power Connection
38
Identifying the Fuses
38
Grounding the System
40
Connecting the Lines
42
Line Connection Details
44
Reassigning the Line Ports
44
Protecting the Lines
44
Connecting the Stations
46
Grounding the Stations
47
Relocating the Stations
47
Installing the Cable Clips
47
Connecting Stations to the G0408
49
Connecting Stations to the G0816
50
Connecting Stations to the G1632
51
Wall Mounting the Telephone Stations
53
Installing DSS/BLF Consoles
56
Connecting a Power Failure Station
58
Using the Auxiliary Equipment Interface
59
Common Audible and Auxiliary Ringing Interface
60
Connecting Outside Lines
60
Connecting Selected Ports
60
2.10 Using the External Paging Interface
62
Using a Line Port as an External Paging Interface
63
2.12 Connecting Data Devices
64
Making Modular Jack Data Connections
64
Making the Common Equipment Data Connections
66
Programming with a Video Display Terminal
68
2.13 Using the Music Interface
70
2.14 Using the Add-On Expansion Module
71
Expansion Capabilities
72
Connecting Stations to the Expansion Module
73
Installing the Add-On Expansion Module
74
2.15 Upgrading the System Software
76
Creating a Static Safe Work Area
76
Saving the Call Cost Records
77
Replacing the Software Cartridge
78
Master Clearing the System
80
2.16 Checking the System Installation
81
Checking the Resistance
81
Checking the Voltage
81
Checking the General Operating Conditions
82
2.17 Isolating Failures
83
Checking the System Status Indicator
83
Testing the Stations
83
2.18 Installing the System Options and Accessories
84
Installing the Battery Back up Assembly
84
Installing the Analog Terminal Interface
88
Installing the Data Interface Unit
98
2.19 Supporting Caller Identification Service
102
Setting the Caller ID Parameter Switches
104
2.20 Supporting the Tracker Paging System
106
2.21 Supporting DVA Operation
108
2.22 FCC Rules and Regulations
110
3 Programming the System
113
Using Chapter Three
119
Understanding System Programming
119
Using a Telephone to Program the System
119
Supporting Digitech Telephones (Revision I and Later)
120
Converting Button Designations
121
Using a VDT to Program the System
123
Using Block Programming
123
Master Clearing the System
124
Using Programming Overlays
124
Master Clearing and Defaulting the System
125
Master Clearing the System
125
Defaulting the System
125
Defaulting the Lines
125
Defaulting the Stations
126
Defaulting the Button Assignments
126
Defaulting the Toll Restriction Tables
126
Programming Password Protection
127
System Features
129
Automatic Station Relocation
129
Data Baud Rate
130
Do Not Disturb (DND)
131
Exclusive Hold
132
Music on Hold
132
LCD Messaging
133
PA Port Options
135
Station Monitoring
137
Visual Ring Indication
137
System Alarm Reporting
138
System Clock
139
System Speed Dial
140
Tandem Attendant
142
Tone or Voice Signaling
142
Inhibiting System Features
143
System Timing
144
Call Park Recall Time
144
Extended DTMF Tones for Automatic Dialing
145
Pause Time
146
Recall/Flash
146
Timed Hold Recall
147
Unanswered Call Transfer Recall Time
148
Line Programming
149
Abandoned Hold Release
149
Automatic Privacy
150
Line Disable
151
Line Groups
151
Line Names
152
Line Port Functions
154
Auxiliary Lines
154
Central Office Lines
154
Line to Line Port Re-Assignment
155
Pulse/Tone Switchable
156
Block Programming
157
Positive Disconnect Supervision
158
Station Features
159
Access Denied
160
All-Call and Zone Paging
161
Audible Monitoring
163
Automatic Hold
164
Automatic Privacy
165
Call Forward on Busy/Ring-No Answer
166
Call Origination Denied
168
Central Message Desk
168
Data Security Port
169
Dual Console Feature
169
Executive Override
170
Flexible Ringing Assignments
171
Direct/Delayed Ringing
171
Night Transfer (of Ringing)—Operation
172
Delayed Ringing Times
173
Allow Ringer off
173
Flexible Station Numbering
174
Group Call Pickup
174
Handset Volume Control on Impact Telephones
175
Headset Interface
176
Interactive Buttons
177
Idle Line Preference
178
Personal Ringing Tones
179
Prime Line, Prime Group, and Prime Intercom
180
Message Wait Originate
180
Ringing Line Preference
181
Subdued Off-Hook Voice Announce (SOHVA) Features
181
Sohva Tone Burst Quantities
184
Service Observing
185
Station Disable
186
Station Name
186
Station to Station Port Reassignment
188
System Alarm Report Stations
189
Voice Announce Blocking
190
Block Programming
190
Button Mapping the Stations (Non-Square Configuration)
191
Account Code Button
193
Automatic Call-Back Button
194
Blank Buttons
194
Call Forward Button
195
Call Park Orbit Button
195
Do Not Disturb (DND) Button
196
DSS/BLF Button
196
Line Button
197
Line Group Button
197
Line Group Queue Button
198
Multiple Intercom Button
198
Privacy Button
199
Save Button
199
Voice Announce Block Button
200
Zone Page/All-Call Button
200
Account Codes
201
Account Code Length
201
Account Code List
201
Enabled or Disabled Account Codes
202
Forced or Optional Entry Account Codes
202
Message Display Time for Account Codes
204
Verified Account Code Entry
205
The Analog Terminal Interface
206
ATI Distinctive Ringing
207
ATI through Dialing
207
Direct Department Calling
208
Access Codes for Direct Department Calling
209
Line Ports for Direct Department Calling
209
Station Ports for Direct Department Calling
210
Unanswered Call Transfer Recall Time for Direct Department Calling
211
Call Forward on Busy/Ring-No Answer
212
Direct Inward Station Dialing
213
Dial Time Limit
214
Inhibiting DISD Digit Dialing
214
DISD Assist Station
215
DISD Incoming Rings
216
Enable/Disable Call Waiting Tone
216
Data Printer Service
217
Enable Data Printer Operation
217
Voice Mail Interface
218
Voice Mail Port
219
Automatic Transfer of Voice Mail
222
Voice Mail Line ID
222
Voice Mail Transfer on Busy
223
Transferring Callers to Voice Mail
223
Positive Disconnect Supervision
224
Voice Mail Pause
224
Versatile Voice Processing
225
Using Tracker Paging System with Versatile Voice Processing
225
Using Tracker for Message Notification
226
Transferring Callers to Voice Mail
226
Auto Station Logon
226
Visual Voice Mail Support
227
Integrated Call Costing
228
Call Costing Flow Diagram Examples
229
Exception Tables (Local Calls and Long Distance Calls)
235
Office Code Band Tables (Local Calls)
236
Zone Call Band Tables (Long Distance Calls)
237
Area Code Band Tables (Long Distance Calls)
238
Call Rate Tables (Local and Long Distance Calls)
239
Discard Digits
241
Dialing Time and Answer Time
242
LCD Speakerphone Display of Costed Calls
243
Specialized Route Access
244
Enable the SRA Feature
244
Enable SRA Office and Area Code Tables
245
Enable Special SRA Area Code Tables
247
Insert Digits for SRA
249
SRA Overflow Line Group
250
SRA Wait Time
251
Feature Inhibit Programming
252
Station Message Detail Accounting/Reporting (SMDA/SMDR)
253
SMDA Department Numbers
254
SMDA Station Assignment
254
SMDA Printout
255
SMDR Printout
257
SMDA Records Deleted by the Attendant
258
Toll Restriction Tables
259
Assign Entries to Toll Restriction Tables
260
Programming Toll Restriction Table Entries
261
Assign Toll Restriction Tables to Lines
262
Assign Toll Restriction Tables to Stations
262
Assign Toll Restriction Tables to Stations for Night Transfer (of Ringing)
263
Assign Toll Restriction Tables to System Speed Dial Calls
263
Assign Toll Restriction Override (TRO) Code
264
Positive Disconnect Supervision
265
The Tracker Paging System
266
Preparing the System
267
Enabling the Tracker Paging System
267
Enabling the Tracker Pagers for Stations
268
Setting the Data Parameters
268
Digital Voice Announcing (DVA)
269
Programming for DCD Operation
270
DCD Department Transfers before Disconnect
270
Programming for DISD Operation
271
Enabling/Disabling Digital Voice Announcing (DVA)
272
Programming the DVA Messages
273
The Data Interface Unit
275
Programming Data Buttons
275
Remote Data Station
276
Creating Data Security Groups
276
Caller ID Service Support
277
Assigning Caller ID Lines (Required Programming)
280
Assigning Caller ID Stations (Required Programming)
280
Configuring RS232 Data Port B (Required Programming)
281
Setting the Audible First Ring Feature (Optional Programming)
281
Setting the Caller ID Distribution (Optional Programming)
282
Assigning a "SAVE" Button (Optional Programming)
282
A Appendix A
341
Abandoned Hold Release
341
Area Paging Interface
345
Assist Button
345
Automatic Callback
345
Automatic Dialing
346
Automatic Hold for Intercom
347
Automatic Pause Insertion
347
Auxiliary Equipment Interface
348
Auxiliary Ringer Interface
348
Background Music
349
Call Forwarding
352
Call Park
354
Call Pickup
354
Call Transfer
354
Directed Call Pickup
354
Group Call Pickup
354
Call Waiting Tone
355
Class of Service
356
Class of Service Program Printout
357
Default Functional Program
357
Common Audible Ringer Interface
358
Remote Programming and Administration
358
Console Support
359
Data Interface Unit
360
Delayed Ringing
362
Designated Programmable Buttons
362
Dial 0 for System Attendant
362
Dial by Name
362
Distinctive Ringing
370
Do Not Disturb Override
371
Feature Inhibit
373
Headset Capability
375
Manual Hold
377
Intercom Features
379
Last Number Redial
381
Button Query
382
Interactive Button Support
382
Line Groups
383
Line Preselection
383
Line and Line Group Queuing
384
Originating Denied
384
Prime Line Automatic
384
Message Waiting
386
On-Hook Dialing
388
Zone Paging
389
Power Failure Transfer
391
Programmable Buttons
392
Response Messaging
395
Ringer Volume Control
395
Subdued Ringing
397
Saved Number Redial
398
Specialized Route Access
399
Tenant Service
403
Station Monitoring with Dss Call Pickup
403
Station Speed Dial
403
System Alarm Reports
406
Toll Restriction
408
Toll Restriction Override
409
Transferring Calls
410
Hunt Groups
412
Volume Control
413
Limited Warranty
430
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Comdial G0408 Specifications
General
Lines
4
Extensions
8
Speed Dial
Yes
Volume Control
Yes
Features
Intercom, Call Transfer, Call Forwarding, Hold
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