CDM-570/570L Satellite Modem with Optional IP Module Revision 4
Appendix D MN/CDM570L.IOM
D.4 Troubleshooting IP Module
The CDM-IP comes with a variety of diagnostic tools to aid in identifying the traffic path
going into and out of the CDM-IP modem. This troubleshooting section shows how to
use some of these tools and also identifies several common problems encountered when
first setting up two CDM-IP modems. If following these troubleshooting steps fails to
resolve the problem, contact a Customer Support representative at:
Comtech EF Data
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA
(480) 333-2200 (Main Comtech EF Data Number)
(480) 333-4357 (Customer Support Desk)
(480) 333-2161 FAX
or, E-Mail can be sent to the Customer Support Department at:
cdmipsupport@comtechefdata.com
D–11
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