106D-Link DCS-5220 User Manual
Appendix D - Frequently Asked Questions
Fixed Dome Day & Night Network Camera Installation
1. Can the Network Camera be used outdoors?
The Wireless PTZ Network Camera is not weatherproof. It needs to be equipped with a weatherproof case for outdoor use but it is not
recommended for wireless camera.
2. When physically connecting the Network Camera to a network, what network cabling is required?
The Wireless PTZ Network Camera uses Category 5 UTP cable allowing 10 Base-T and 100 Base-T networking solutions.
3. Can the Network Camera be setup as a PC-cam on a computer?
No, the Wireless PTZ Network Camera is used only on an Ethernet or Fast Ethernet network. The D-Link DSB-C110, DSB-C310, can be
used as a PC Camera (Webcam).
4. Can the Network Camera be connected to the network if it consists only of private IP addresses?
Yes, the Wireless PTZ Network Camera can be connected to a LAN using only a private IP address.
5. Can the Network Camera be installed and work if a rewall exists in the network?
If a rewall exists in the network, port 80 is open for ordinary data communication and HTTPS port 443 for . The DCS-5220 uses RTSP
port 554, RTP port 556, and RTP port 558 for streaming audio and video. These ports (or the ports you have specied in the Setup Tab
in the Conguration screen) need to be opened on the rewall.
6. Why am I unable to access the Network Camera from a web browser?
If a router or rewall is used on the network, the correct ports for the DCS-5220 may not be congured on the router or rewall. To correct
the problem, you need to determine if the DCS-5220 is behind a router or rewall and if the router or rewall is properly congured for
the ports the DCS-5220 is using. Refer to Page 38 for help in opening the correct ports on a router or rewall for use with the DCS-5220.
Other possible problems might be due to the network cable. Try replacing your network cable. Test the network interface of the product
by connecting a local computer to the unit. If the problem is not solved, the Wireless PTZ Network Camera might be faulty.
7. Why does the Network Camera work locally but not externally?
• This might be caused by network rewall protection. The setting of the rewall may need to be changed in order for the Wireless PTZ
Network Camera to be accessible outside of your local LAN. Check with the Network Administrator for your network.
• Make sure that your Wireless PTZ Network Camera isn’t conicting with any Web server you may have running on your network.
• The default router setting might be a possible reason. Check that the conguration of the router settings allows the Wireless PTZ
Network Camera to be accessed outside of your local LAN.
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Operating Environment
Power
Weight and Dimensions
