Dascom 1330 - Operating Problems and Solutions; Printer Failures

Tally Dascom 1330
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8.3 Operating Problems and Solutions
Problem
Solution
The power does not turn on.
 Check whether the mains voltage is correct.
 Make sure that the Power Cord is securely connected
to both the printer and the mains power outlet.
 Make sure that the power outlet is functional. If not so,
use other outlet.
 Turn the power off. Wait a minute and then turn the
printer on again. If the printer still has no power,
contact your dealer.
The printer is on but it will not
print.
 Make sure that the Online indicator is lit.
 If you use the interface cable, make sure it is securely
connected to both the printer and the computer.
 Make sure paper is loaded.
 Run the printer Status Page. If printing executes
normally, the problem is caused by: the interface, the
computer, incorrect printer settings, or incorrect
software settings.
 Make sure the printer driver selected in your software
is the same as the emulation selected on the printer.
Paper select lever error
If paper is loaded and the paper select lever is moved to
the incorrect position, the printer turns offline, and the
buzzer sounds continuously. Switch the paper select
lever back to its correct position.
8.4 Printer Failures
A user cannot generally resolve a problem involving defective printer hardware. Power off and
on again the printer to recover any fatal error. If the problem cannot be resolved, contact your
dealer or service partner.