Dascom 5130P - Page 61

Tally Dascom 5130P
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Printer Failures
A user cannot generally resolve a problem involving defective printer hardware. Power off and on again the
printer to recover any fatal error. If the problem cannot be resolved, contact your dealer or service partner.
Diagnostic Functions
The printer diagnostic functions are Self test page, hex-dump mode and print alignment adjustment.
• Self test page: Tells you whether the printer hardware is functioning correctly. If the printer
hardware is functional, any problems you are having are probably caused by incorrect printer
settings, incorrect software settings, the interface, or the computer.
• Hex-dump mode: Allows you to determine whether the computer is sending the correct
commands to the printer, and whether the printer is executing the commands correctly. This
function is useful to programmers or others who understand how to interpret hex dumps.
• Print alignment adjustment: Allows you to check and, if necessary, correct the printer’s vertical line
print alignment in bi-directional mode.
For details on using these functions, please refer to chapters 3 and 5.
Error Indications on LEDs
Error Description
Operation
Status
DATA
LED
ON
LED
USER1
LED
OFFLINE
LED
USER2
LED
Buzzer
Sound
Paper out Normal
No
change
Flash No change On No change Once
Paper jammed Suspend Flash Flash Flash Off Off Continuously
Print head hot Normal Off On Off Flash Off --
Carriage initial position Stop Off Off On Off Flash Continuously
Shutter initial position Stop Off Flash Flash Flash Flash --
EEPROM Normal Flash Off On Flash Flash --
Note:
When the buzzer beeps continuously, and no LED indication is changed, please close the cover firmly.