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PR-01705, PR-01706 Card Jam
The card is stuck or lost in the printer.
Possible Cause: The card is stuck in the print area.
Solution: Release the card so it can move.
1 Open the top cover of the printer.
2 Remove the ribbon cartridge.
3 Locate the card inside the print area. The card might be stuck near the
cleaning roller, the printhead, near the optional magnetic stripe or smart
card module, or at the end of the card track.
4 Turn the Manual Advance Knob to move the card.
5 If needed, grasp an end of the card and pull to remove the card.
6 Replace the ribbon cartridge and close the printer cover.
7 to clear the printer.
Tips for success:
• If the print ribbon is torn, fix the print ribbon.
• If the printer picks two cards, fan cards before loading the input hopper.
• If you are printing on StickiCard™ adhesive-backed plastic cards, this
message can appear. For best results, clean the printer more often,
such as after every 100 cards that are printed.
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