Page 41
Cleaning the printer rollers
The printer rollers move the card during printing or cleaning
operations. Clean the rollers when problems occur such as:
• Repeated card jams
• Cards are not being picked, repeatedly
• Colors are not aligned on the printed card
Use the cleaning pen to clean printer rollers.
1 Clean the pick roller:
a Open the input hopper and remove all cards from the input
hopper.
b Remove the cap from the cleaning pen. Hold the end of the
cleaning pen against the pick roller.
c Use the LCD panel to run a cleaning card. See "Cleaning
the printer" on page 39. Do not insert a cleaning card! The
printer moves the rollers when it attempts to pick the card.
d Slowly move the pen over the surface of the pick roller.
e Lightly wipe any dirt from the end of the cleaning pen onto a
clean cloth or paper. Move the cleaning pen to another area
of the roller.
f Repeat steps c through e until no more dirt appears on the
pen.
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