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Dell Precision 7720 User Manual

Dell Precision 7720
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Dell Precision 7720
Owner's Manual
Regulatory Model: P29E
Regulatory Type: P29E002

Table of Contents

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Dell Precision 7720 Specifications

General IconGeneral
WeightStarting at 3.42 kg (7.54 lbs)
WirelessIntel Dual Band Wireless-AC 8265, Bluetooth 4.2
Processor OptionsIntel Core i7-7820HQ, Xeon E3-1505M v6, Xeon E3-1535M v6
Graphics OptionsNVIDIA Quadro P3000, NVIDIA Quadro P4000, NVIDIA Quadro P5000, Intel HD Graphics 630
Display Options17.3" FHD (1920x1080)
RAMUp to 64GB DDR4 (4 slots)
Operating SystemWindows 10 Pro, Windows 10 Home, Ubuntu
PortsUSB 3.0, Thunderbolt 3, HDMI, Mini DisplayPort, SD card reader, RJ45
Battery91WHr 6-cell Lithium Ion

Summary

Working on Your Computer

Safety Instructions

Guidelines to protect your computer from potential damage and ensure personal safety during operation.

Turning Off Your Computer

Procedure for safely shutting down the operating system and turning off the computer.

Before Working Inside Your Computer

Steps to prepare the computer and workspace before performing internal maintenance or repairs.

After Working Inside Your Computer

Steps to reconnect external devices and cables after completing internal computer work.

Disassembly and Reassembly

SD Card

Instructions for removing and installing the SD card from the computer.

Battery Cover

Procedures for removing and installing the computer's battery cover.

Battery

Precautions for handling Lithium-ion batteries and instructions for removal and installation.

Hard Drive

Detailed steps for removing and installing the computer's hard drive.

Hard Drive Cable Connector

Instructions for removing and installing the hard drive cable connector.

Keyboard Lattice and Keyboard

Procedures for removing and installing the keyboard and its lattice.

Memory Modules

Steps for removing and installing primary and secondary memory modules.

Base Cover

Instructions for removing and installing the computer's base cover.

WWAN Card

Procedures for removing and installing the Wireless Wide Area Network (WWAN) card.

WLAN Card

Steps for removing and installing the Wireless Local Area Network (WLAN) card.

Solid State Drive

Instructions for removing and installing the M.2 Solid State Drive (SSD) module.

Coin-Cell Battery

Procedures for removing and installing the coin-cell battery.

Power Connector Port

Steps for removing and installing the computer's power connector port.

Palm Rest

Instructions for removing and installing the computer's palm rest assembly.

Fingerprint Reader

Procedures for removing and installing the fingerprint reader module.

Power Switch Board

Steps for removing and installing the computer's power switch board.

ExpressCard Reader

Instructions for removing and installing the ExpressCard reader.

USB Board

Procedures for removing and installing the computer's USB board.

Input-Output Board

Steps for removing and installing the left and right Input-Output (I/O) boards.

Heat Sink

Instructions for removing and installing the heat sink assembly.

Graphics Card

Procedures for removing and installing the computer's graphics card.

System Board

Steps for removing and installing the computer's system board.

LED Board

Instructions for removing and installing the computer's LED board.

Speaker

Procedures for removing and installing the computer's speakers.

Display Assembly

Steps for removing and installing the computer's display assembly.

Display Bezel

Instructions for removing and installing the display bezel.

Display Panel

Procedures for removing and installing the computer's display panel.

Display Bracket

Steps for removing and installing the display brackets.

Display Hinges

Instructions for removing and installing the computer's display hinges.

Display Cover

Procedures for replacing the computer's display cover.

eDP Cable

Steps for removing and installing the eDP cable.

Camera

Instructions for removing and installing the computer's camera module.

Technology and Components

Power Adapter

Information about the laptop's power adapter, including warnings for safe handling.

Processors

Details on the processors available for the Latitude 7720 model.

Kaby Lake — 7th Generation Intel Core Processors

Features and characteristics of the 7th Gen Intel Core processor family.

USB Features

Overview of USB evolution, types, and speed capabilities, focusing on USB 3.0/3.1 Gen 1.

HDMI 1.4

Introduction to HDMI 1.4 interface, its features, and advantages for audio/video transmission.

HDMI 1.4 Features

Detailed explanation of HDMI 1.4 features like Ethernet Channel, Audio Return Channel, and 4K support.

System Specifications

System Information

Details on system chipset, interrupt levels, and BIOS chip information.

Processor

Specifications for processor type, including cache details.

Memory

Technical specifications for the computer's memory modules.

Graphics

Details on graphics card type, data bus, and video controller specifications.

Audio

Specifications for the integrated audio features.

Communication

Specifications for communication interfaces like Ethernet and wireless options.

Ethernet Adapter

Details on the Ethernet adapter's capabilities.

Wireless

Overview of available wireless network adapter options.

Expansion Bus

Specifications for the computer's expansion bus types and width.

Ports and Connectors

List and specifications of various ports and connectors on the computer.

Display

Specifications related to the computer's display type, size, and resolution.

Keyboard

Details on keyboard features, number of keys, and layout.

Touchpad

Specifications for the touchpad, including X/Y position resolution and size.

Camera

Specifications for the computer's camera, including resolution and diagonal view.

Storage

Information on available storage options, including hard drives and SSDs.

Battery

Specifications for the battery, including wattage, type, dimensions, and life span.

AC Adapter

Details on the AC adapter's input/output specifications and dimensions.

Contactless Smart Card

Information on supported contactless smart card technologies.

Physical Dimension

Specifications for the computer's physical dimensions and weight.

Environmental

Environmental operating conditions, humidity, vibration, shock, and altitude limits.

System Setup

Boot Menu

How to initiate and use the one-time boot menu for selecting boot devices.

Navigation Keys

Explanation of keyboard keys used for navigating System Setup options.

System Setup Options

Overview of configurable system setup options for hardware features.

General Screen Options

Details on primary hardware features configurable in the General screen options.

System Configuration Screen Options

Options for configuring integrated network controller and other system settings.

Integrated NIC

Configuration options for the Integrated Network Interface Card.

Parallel Port

Options for configuring the parallel port on the docking station.

Serial Port

Options for configuring the integrated serial port.

SATA Operation

Configuration options for the internal SATA hard-drive controller.

Drives

Options for configuring SATA drives on board.

SMART Reporting

Setting to control hard drive error reporting during system startup.

USB Configuration

Configuration options for the integrated USB controller and ports.

USB PowerShare

Configuration for the USB PowerShare feature behavior.

Keyboard Illumination

Settings for keyboard illumination levels and timeout behavior.

Video Screen Options

Options for adjusting LCD brightness and switchable graphics settings.

Security Screen Options

Options for setting and managing system, administrator, and HDD passwords.

UEFI Capsule Firmware Updates

Enables or disables BIOS updates via UEFI capsule packages.

Computrace

Allows activation or deactivation of the optional Computrace software.

Secure Boot Screen Options

Options for enabling or disabling the Secure Boot feature and managing keys.

Intel Software Guard Extensions Screen Options

Options for securing code and sensitive information using Intel SGX.

Performance Screen Options

Settings to optimize processor performance, including core support and speed.

Power Management Screen Options

Options for managing power consumption and battery settings.

POST Behavior Screen Options

Settings for adapter warnings, keypad input, mouse/touchpad handling, and Fn key behavior.

Manageability Screen Options

Options related to MEBx Hotkey, fast boot, and BIOS POST time.

Virtualization Support Screen Options

Settings for enabling Intel Virtualization Technology and VT for Direct I/O.

Wireless Screen Options

Options for controlling wireless devices like WWAN, WLAN, and Bluetooth.

Maintenance Screen Options

Options for service tag, BIOS downgrade, data wipe, and BIOS recovery.

System Log Screen Options

Options for viewing and clearing BIOS events, thermal events, and power events.

Updating the BIOS in Windows

Step-by-step guide for updating the system BIOS from within the Windows operating system.

System and Setup Password

Information on system and setup passwords for securing the computer.

Assigning a System Setup Password

Procedure for setting a new System or Administrator password.

Deleting or Changing an Existing System Setup Password

Instructions for deleting or modifying existing system and setup passwords.

Software

Operating Systems

List of supported operating systems factory-installed on the computer.

Downloading Drivers

General steps for downloading and installing drivers from Dell's support website.

Downloading the Chipset Driver

Specific instructions for downloading and installing the chipset driver.

Chipset Drivers

Information and verification for Intel chipset drivers.

Intel Chipset Drivers

Details on Intel chipset drivers and their installation status.

Intel Management Engine Interface -MEI Drivers

Information and verification for Intel Management Engine Interface (MEI) drivers.

Intel Dynamic Platform and Thermal Framework Drivers

Information and verification for Intel dynamic platform and thermal framework drivers.

Intel Rapid Storage Technology-RST Drivers

Information and verification for Intel Rapid Storage Technology (RST) drivers.

RealTek PCI-E Card Reader Drivers

Information and verification for RealTek PCI-E card reader drivers.

Video Drivers

Information and verification for UMA and Discrete graphics drivers.

UMA Graphics Drivers

Verification for Unified Memory Architecture (UMA) graphics drivers.

Discrete Graphics Drivers

Verification for discrete graphics drivers.

Audio Drivers

Information and verification for Realtek audio drivers.

Realtek Audio Driver

Verification for the Realtek audio driver.

Network Drivers

Information and verification for Intel Ethernet controller drivers.

Intel Ethernet Controller Drivers

Verification for Intel Ethernet controller drivers.

Wireless and Bluetooth Drivers

Verification for wireless and Bluetooth adapter drivers.

4G LTE Mobile Broadband Drivers

Verification for 4G LTE mobile broadband drivers.

Input Drivers

Information and verification for touchpad drivers.

Touchpad Driver

Verification for the touchpad driver.

Intel Thunderbolt Controller Driver

Verification for the Intel Thunderbolt controller driver.

Other Drivers

Information and verification for miscellaneous drivers like Intel HID event filter.

Intel HID Event Filter

Verification for the Intel HID event filter driver.

Troubleshooting

Enhanced Pre-Boot System Assessment — ePSA Diagnostics

Overview of the ePSA diagnostics for checking computer hardware.

Running the ePSA Diagnostics

Instructions on how to invoke and run the ePSA diagnostics.

Diagnostic LED

Details on the diagnostic features of the battery LED and error patterns.

Battery Status Lights

Explanation of battery LED indicators for charging status and potential issues.

Real Time Clock Reset

Procedure to reset the Real Time Clock (RTC) for system recovery.

Testing Memory Using ePSA

Steps to perform memory testing using the ePSA diagnostics.

Contacting Dell

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