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Network Router
IX10
Digi IX10 User Manual
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Diagnostics
This
chapter
contains
the
following
topics:
Perform
a
speedtest
882
Generate
a
support
report
882
View
system
and
event
logs
887
Configure
syslog
servers
892
Configure
options
for
the
event
and
system
logs
895
Analyze
network
traffic
900
Use
the
ping
command
to
troubleshoot
network
connections
918
Use
the
traceroute
command
to
diagnose
IP
routing
problems
918
IX10
User
Guide
881
880
882
Table of Contents
Revision History-90002399
2
Table of Contents
8
What's New in Digi IX10 Version 23.3
20
Digi IX10 Quick Start
21
Step 1: What's in the Box
21
Step 2: Gather Accessories
21
Step 3: Connect
22
Apply Dielectric Grease over SIM Contacts
23
Step 4: Configure
24
Digi IX10 Hardware Reference
26
Digi IX10 Features and Specifications
26
IX10 Accessories
26
IX10 Front and Side Views
26
IX10 Leds
27
Power (PWR)
28
Sim
28
Lte
28
Signal Quality Indicators
29
Ethernet Link and Activity
30
Signal Quality Bars Explained
30
IX10 Power Supply Requirements
31
Digi IX10 Serial Connector Pinout
31
10-Pin Serial Cabling Options
32
QR Code Definition
32
Hardware Setup
34
Install SIM Cards
35
Apply Dielectric Grease over SIM Contacts
35
SIM Removal
36
Tips for Improving Cellular Signal Strength
36
Connect Data Cables
36
Mount the IX10 Device
36
Attach to a Mounting Surface by Using the Mounting Tabs
37
Attach to DIN Rail with Clip
37
Firmware Configuration
41
Review IX10 Default Settings
41
Local Webui
41
Digi Remote Manager
41
Default Interface Configuration
41
Other Default Configuration Settings
42
Change the Default Password for the Admin User
42
Configuration Methods
44
Using Digi Remote Manager
45
Using the Local Web Interface
45
Log out of the Web Interface
46
Use the Local REST API to Configure the IX10 Device
46
Use the GET Method to Return Device Configuration Information
46
Use the POST Method to Modify Device Configuration Parameters and List Arrays
48
Use the DELETE Method to Remove Items from a List Array
49
Using the Command Line
51
Access the Command Line Interface
51
Log in to the Command Line Interface
51
Exit the Command Line Interface
52
Central Management
53
Digi Remote Manager Support
54
Certificate-Based Enhanced Security
54
Configure Your Device for Digi Remote Manager Support
54
Collect Device Health Data and Set the Sample Interval
61
Enable Event Log Upload to Digi Remote Manager
64
Log into Digi Remote Manager
66
Use Digi Remote Manager to View and Manage Your Device
67
Add a Device to Digi Remote Manager
67
Configure Multiple IX10 Devices by Using Digi Remote Manager Configurations
68
View Digi Remote Manager Connection Status
69
Learn more
69
Interfaces
70
Wireless Wide Area Networks (Wwans)
71
Configure Surelink Active Recovery to Detect Modem Failures
71
Configure the Device to Reboot When a Failure Is Detected
88
Disable Surelink
101
Using Cellular Modems in a Wireless WAN (WWAN)
110
Configure a Wireless Wide Area Network (WWAN)
129
Show WWAN Status and Statistics
139
Delete a WWAN
140
Local Area Networks (Lans)
143
About Local Area Networks (Lans)
144
Configure a LAN
144
Change the Default LAN Subnet
151
Change the LAN Address Type
152
Show LAN Status and Statistics
154
Delete a LAN
155
DHCP Servers
157
Virtual Lans (Vlans)
175
Create a Trunked VLAN Route
176
Create a VLAN Using Switchport Mode
178
Show Surelink Status and Statistics
180
Show Surelink State
180
Show Surelink Status for All Interfaces
181
Show Surelink Status for a Specific Interface
181
Show Surelink Status for All Ipsec Tunnels
182
Show Surelink Status for a Specific Ipsec Tunnel
182
Show Surelink Status for All Openvpn Clients
183
Show Surelink Status for a Specific Openvpn Client
183
Serial Port
185
Default Serial Port Configuration
185
Serial Mode Options
185
View Serial Port Information
185
Configure Login Mode
186
Configure Remote Access Mode
190
Configure Application Mode
206
Configure PPP Dial-In Mode
208
Configure UDP Serial Mode
215
Configure Modbus Mode
226
Configure Realport Mode Using the Digi Navigator
229
Installation and Configuration Process
230
Digi Navigator Features
230
Install the Digi Navigator
230
Configure Realport on a Digi Device from the Digi Navigator
231
Digi Navigator Application Features
233
Advanced Realport Configuration Without Using the Digi Navigator
236
Windows Operating System
237
Linux Operating System
237
Download the Realport Driver
237
Configure Realport on Your Laptop
237
Configure the Serial Port for Realport Mode
239
Configure the Realport Service
243
Show Serial Status and Statistics
243
Review the Serial Port Message Log
244
Routing
246
IP Routing
247
Configure a Static Route
248
Delete a Static Route
251
Policy-Based Routing
253
Configure a Routing Policy
253
Example: Dual WAN Policy-Based Routing
261
Example: Domain-Based Routing with Dual WAN
264
Example: Route Traffic to a Specific WAN Interface Based on the Client MAC Address
267
Routing Services
273
Configure Routing Services
273
Show the Routing Table
276
Dynamic DNS
277
Configure Dynamic DNS
278
Virtual Router Redundancy Protocol (VRRP)
283
Vrrp
283
Configure VRRP
283
Configure VRRP
287
Example: VRRP/VRRP+ Configuration
295
Configure Device One (Master Device)
295
Configure Device Two (Backup Device)
300
Show VRRP Status and Statistics
305
Ipsec
309
Ipsec Data Protection
309
Ipsec Mode
309
Ipsec Modes
309
Internet Key Exchange (IKE) Settings
309
Authentication
310
Configure an Ipsec Tunnel
310
Configure Ipsec Failover
338
Configure Surelink Active Recovery for Ipsec
341
Show Ipsec Status and Statistics
357
Debug an Ipsec Configuration
358
Configure a Simple Certificate Enrollment Protocol Client
360
Example: SCEP Client Configuration with Fortinet SCEP Server
367
Show SCEP Client Status and Information
372
Openvpn
375
Configure an Openvpn Server
376
Configure an Openvpn Authentication Group and User
385
Configure an Openvpn Client by Using an .Ovpn File
390
Configure an Openvpn Client Without Using an .Ovpn File
393
Configure Surelink Active Recovery for Openvpn
398
Show Openvpn Server Status and Statistics
415
Show Openvpn Client Status and Statistics
416
Generic Routing Encapsulation (GRE)
418
Configuring a GRE Tunnel
418
Show GRE Tunnels
424
Example: GRE Tunnel over an Ipsec Tunnel
425
Dynamic Multipoint VPN (DMVPN)
440
Configure a DMVPN Spoke
441
L2Tp
448
Configure a PPP-Over-L2TP Tunnel
448
L2TP with Ipsec
457
Show L2TP Tunnel Status
458
L2Tpv3 Ethernet
459
Configure an L2Tpv3 Tunnel
460
Show L2TPV3 Tunnel Status
464
Nemo
465
Configure a NEMO Tunnel
466
Show NEMO Status
471
Allow Remote Access for Web Administration and SSH
474
Configure the Web Administration Service
478
Configure SSH Access
488
Use SSH with Key Authentication
496
Generating SSH Key Pairs
496
Configure Telnet Access
499
Configure DNS
504
Show DNS Server
510
Simple Network Management Protocol (SNMP)
512
SNMP Security
512
Configure Simple Network Management Protocol (SNMP)
512
Download Mibs
517
Location Information
519
Configure the Location Service
520
Enable or Disable Modem GNSS Support
522
Configure the Device to Use a User-Defined Static Location
524
Configure the Device to Accept Location Messages from External Sources
527
Forward Location Information to a Remote Host
530
Configure Geofencing
536
Show Location Information
549
Modbus Gateway
550
Configure the Modbus Gateway
551
Show Modbus Gateway Status and Statistics
564
System Time
568
Configure the System Time
568
Manually Set the System Date and Time
572
Network Time Protocol
572
Configure the Device as an NTP Server
573
Show Status and Statistics of the NTP Server
578
Configure a Multicast Route
579
Enable Service Discovery (Mdns)
582
Use the MQTT Broker Service
585
Show MQTT Broker Information
596
Use the Iperf Service
597
Example Performance Test Using Iperf3
602
Configure the Ping Responder Service
602
Example Performance Test Using Iperf3
606
Develop Python Applications
608
Set up the IX10 for Python Development
609
Create and Test a Python Application
609
Python Modules
613
The Use(Led) Function
642
Releasing the Leds to System Control
642
Use Python to Control the Color of Multi-Colored Leds
642
Example: Set the LTE Connection Indicator to Flashing Purple
644
Set up the IX10 to Automatically Run Your Applications
653
Configure Scripts to Run Automatically
653
Show Script Information
660
Stop a Script that Is Currently Running
661
Start an Interactive Python Session
662
Run a Python Application at the Shell Prompt
663
Configure Scripts to Run Manually
664
Task One: Upload the Application
665
Task Two: Configure the Application to Run Automatically
666
Start a Manual Script
670
User Authentication
672
IX10 User Authentication
673
User Authentication Methods
673
Add a New Authentication Method
675
Delete an Authentication Method
677
Rearrange the Position of Authentication Methods
679
Authentication Groups
681
Change the Access Rights for a Predefined Group
683
Add an Authentication Group
685
Delete an Authentication Group
690
Local Users
692
Change a Local User's Password
693
Configure a Local User
695
Delete a Local User
703
Terminal Access Controller Access-Control System Plus (TACACS+)
705
TACACS+ User Configuration
706
TACACS+ Server Failover and Fallback to Local Authentication
707
Configure Your IX10 Device to Use a TACACS+ Server
707
Remote Authentication Dial-In User Service (RADIUS)
712
RADIUS User Configuration
713
RADIUS Server Failover and Fallback to Local Configuration
713
Configure Your IX10 Device to Use a RADIUS Server
714
Ldap
718
LDAP User Configuration
719
LDAP Server Failover and Fallback to Local Configuration
720
Configure Your IX10 Device to Use an LDAP Server
720
Configure Serial Authentication
725
Disable Shell Access
728
Set the Idle Timeout for IX10 Users
730
Example User Configuration
733
Example 1: Administrator User with Local Authentication
733
Example 2: RADIUS, TACACS+, and Local Authentication for One User
736
Firewall Configuration
744
Create a Custom Firewall Zone
744
Configure the Firewall Zone for a Network Interface
746
Delete a Custom Firewall Zone
748
Port Forwarding Rules
749
Configure Port Forwarding
750
Delete a Port Forwarding Rule
754
Packet Filtering
757
Configure Packet Filtering
757
Enable or Disable a Packet Filtering Rule
761
Delete a Packet Filtering Rule
763
Configure Custom Firewall Rules
765
Configure Quality of Service Options
767
Web Filtering
777
Configure Web Filtering with Cisco Umbrella
777
Configure Web Filtering with Manual DNS Servers
780
Verify Your Web Filtering Configuration
783
Show Web Filter Service Information
785
Use Digi Remote Manager to Deploy and Run Containers
788
Use an Automation to Start the Container
791
Upload a New LXC Container
792
Configure a Container
793
Starting and Stopping the Container
798
Starting the Container
798
Stopping the Container
799
View the Status of Containers
799
Show Status of All Containers
800
Show Status of a Specific Container
800
Schedule a Script to Run in the Container
801
Create a Custom Container
804
Create the Custom Container File
804
Test the Custom Container File
805
System Administration
806
Review Device Status
807
Configure System Information
808
Update System Firmware
811
Manage Firmware Updates Using Digi Remote Manager
811
Certificate Management for Firmware Images
811
Downgrading
811
Dual Boot Behavior
815
Update Cellular Module Firmware
816
Update Modem Firmware over the Air (OTA)
817
Update Modem Firmware by Using a Local Firmware File
819
Reboot Your IX10 Device
820
Reboot Your Device Immediately
820
Schedule Reboots of Your Device
821
Erase Device Configuration and Reset to Factory Defaults
823
Custom Factory Default Settings
826
Locate the Device by Using the Find Me Feature
828
Configure a Power Profile
829
Configuration Files
833
Save Configuration Changes
833
Save Configuration to a File
834
Restore the Device Configuration
836
Schedule System Maintenance Tasks
838
Disable Device Encryption
843
Re-Enable Cryptography after It Has Been Disabled
844
Configure the Speed of Your Ethernet Port
846
Configure the System Watchdog
848
Intelliflow
853
Enable Intelliflow
854
Configure Service Types
856
Configure Domain Name Groups
858
Use Intelliflow to Display Average CPU and RAM Usage
862
Use Intelliflow to Display Top Data Usage Information
863
Use Intelliflow to Display Data Usage by Host over Time
865
Configure Netflow Probe
866
File System
872
The IX10 Local File System
872
Display Directory Contents
872
Create a Directory
873
Display File Contents
874
Copy a File or Directory
874
Move or Rename a File or Directory
875
Delete a File or Directory
876
Upload and Download Files
877
Upload and Download Files by Using the Webui
877
Upload and Download Files by Using the Secure Copy Command
878
Upload and Download Files Using SFTP
879
Perform a Speedtest
882
Generate a Support Report
882
Support Report Overview
883
View System and Event Logs
887
View System Logs
887
View Event Logs
889
Configure Syslog Servers
892
Configure Options for the Event and System Logs
895
Analyze Network Traffic
900
Configure Packet Capture for the Network Analyzer
901
Example Filters for Capturing Data Traffic
910
Capture Packets from the Command Line
911
Stop Capturing Packets
912
Show Captured Traffic Data
913
Save Captured Data Traffic to a File
915
Download Captured Data to Your PC
915
Clear Captured Data
917
Use the Ping Command to Troubleshoot Network Connections
918
Ping to Check Internet Connection
918
Stop Ping Commands
918
Use the Traceroute Command to Diagnose IP Routing Problems
918
Digi IX10 Regulatory and Safety Statements
920
RF Exposure Statement
920
Federal Communication (FCC) Part 15 Class B
920
Radio Frequency Interference (RFI) (FCC 15.105)
920
European Community - CE Mark Declaration of Conformity (Doc)
920
Ifetel
921
Maximum Transmit Power for Radio Frequencies
922
Innovation, Science, and Economic Development Canada (IC) Certifications
922
Rohs Compliance Statement
923
Special Safety Notes for Wireless Routers
923
Product Disposal Instructions
924
English
926
Bulgarian--Бъ Л Га Рс Ки
927
Croatian--Hrvatski
928
French--Français
929
Greek--Ε Λλην Ικά
930
Hungarian--Magyar
931
Italian--Italiano
932
Latvian--Latvietis
933
Lithuanian--Lietuvis
934
Polish--Polskie
935
Portuguese--Português
936
Slovak--Slovák
937
Slovenian--Esloveno
938
Spanish--Español
939
Digiix10 Certifications
939
International EMC (Electromagnetic Compatibility) and Safety Standards
939
Command Line Interface
942
Access the Command Line Interface
942
Log in to the Command Line Interface
942
Exit the Command Line Interface
943
Execute a Command from the Web Interface
943
Display Help for Commands and Parameters
945
The Help Command
945
The Question Mark (?) Command
945
Display Help for Individual Commands
946
Use the Tab Key or the Space Bar to Display Abbreviated Help
947
Auto-Complete Commands and Parameters
947
Available Commands
948
Use the Scp Command
949
Display Status and Statistics Using the Show Command
951
Show Config
951
Show System
951
Show Network
952
Device Configuration Using the Command Line Interface
952
Execute Configuration Commands at the Root Admin CLI Prompt
952
Display Help for the Config Command from the Root Admin CLI Prompt
952
Configuration Mode
954
Enable Configuration Mode
954
Enter Configuration Commands in Configuration Mode
954
Save Changes and Exit Configuration Mode
955
Exit Configuration Mode Without Saving Changes
955
Configuration Actions
955
Display Command Line Help in Configuration Mode
956
Move Within the Configuration Schema
959
Manage Elements in Lists
960
The Revert Command
962
Enter Strings in Configuration Commands
964
Example: Create a New User by Using the Command Line
964
Command Line Reference
967
Analyzer Clear
968
Analyzer Save
969
Analyzer Start
969
Analyzer Stop
969
Clear Dhcp-Lease Ip-Address
969
Clear Dhcp-Lease Mac
970
Container Create
970
Container Delete
970
Grep
971
Help
971
Mkdir
973
Modem at
973
Modem At-Interactive
973
Modem Firmware Check
973
Modem Firmware List
973
Modem Firmware Ota Check
974
Modem Firmware Ota Download
974
Modem Firmware Ota List
974
Modem Firmware Ota Update
974
Modem Firmware Update
975
Modem Pin Change
975
Modem Pin Disable
975
Modem Pin Enable
976
Modem Pin Status
976
Modem Pin Unlock
976
Modem Puk Status
976
Modem Puk Unlock
977
Modem Reset
977
Modem Scan
977
Modem Sim-Slot
977
Monitoring
978
Monitoring Metrics Upload
978
More
978
Ping
979
Poweroff
979
Reboot
979
Scp
981
Show Analyzer
981
Show Arp
981
Show Cloud
981
Show Config
982
Show Containers
982
Show Dhcp-Lease
982
Show Dns
982
Show Eth
982
Show Event
983
Show Hotspot
983
Show Ipsec
983
Show L2Tp Lac
983
Show L2Tp Lns
984
Show L2Tpeth
984
Show Location
984
Show Log
984
Show Manufacture
984
Show Modbus-Gateway
985
Show Modem
985
Show Mqtt
985
Show Nemo
985
Show Network
986
Show Ntp
986
Show Openvpn Client
986
Show Openvpn Server
986
Show Route
987
Show Scep-Client
987
Show Scripts
987
Show Serial
987
Show Surelink Interface
987
Show Surelink Ipsec
988
Show Surelink Openvpn
988
Show Surelink State
988
Show System
988
Show Usb
989
Show Version
989
Show Vrrp
989
Show Web-Filter
989
Speedtest
989
Ssh
990
System Backup
990
System Disable-Cryptography
990
System Duplicate-Firmware
991
System Factory-Erase
991
System Find-Me
991
System Firmware Ota Check
991
System Firmware Ota List
992
System Firmware Ota Update
992
System Firmware Update
992
System Power Ignition Off_Delay
992
System Restore
992
System Script Start
993
System Script Stop
993
System Serial Restart
993
System Serial Save
993
System Serial Show
994
System Support-Report
994
System Time Set
994
System Time Sync
994
System Time Test
994
Tail
995
Telnet
995
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Digi IX10 Specifications
General
Brand
Digi
Model
IX10
Category
Network Router
Language
English
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