4 • Troubleshooting
Doc. 065207-02 9/08 59
Error 006 Collection bottle full.
Cause:
The collection vessel (bottle or vial) is full.
Action:
Install a new collection vessel and continue the run. When the run is
complete, combine the extracts from both vessels. Reduce the rinse
volume in the method before running again.
Cause:
Water vapors are condensing on the upper walls of the collection
vessel.
Action:
Change the solvent from 100% water to 1% MeOH, if possible.
Cause:
A label or written information is blocking the area read by the
collection vessel sensor.
Action:
Make sure the label is positioned correctly (see Figure 3-9).
Cause
Solvent is leaking into the collection vessel.
Action:
If solvent leaks into the collection vessel during the static cycle, the
static valve seals are worn. Rebuild the static valve (see Section 5.8
).
Action:
If the error message reappears, contact Dionex for assistance.
Error 007 Collection bottle not detected.
Cause:
The collection vessel (bottle or vial) is not installed.
Action:
Install the collection vessel (with the cap screwed on) and toggle the
needle switch to the
DOWN position (see Figure 3-10).
Action:
If the error message reappears, contact Dionex for assistance.
Error 008 Cell not detected.
Cause:
No sample cell or rinse cell is installed, or the sensor failed to detect
the cell.
Action:
Install the appropriate cell (see Section 3.2.5). The installation
procedure for sample cells and rinse cells is identical.
Action:
If the error message reappears, contact Dionex for assistance.
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