DIS DDS 5900 - Troubleshooting Common Issues; Troubleshooting Guide; Specific Troubleshooting Scenarios

Danish Interpretation Systems User Manual
8 Troubleshooting
Inthischapterasimplefault‐findingguideisgiven.
Thisisintendedtobeusedtoremedytheconsequencesofincorrectinstallation.Ifmoreseriousfaultsorproblems
a dtech risetheinstallershouldcontactaqualifie nician.
Thelightringsinthemicrophoneinthe
unitsareconstantlyflashing
 Check the cables as the digital communication from the central
unittotheconferenceunitsisnotestablished.
 Checkthatalltheconnectorsonallcablearefirmlyinsertedinthe
socketonth seunit
 Check that the feeding cables from the conference units are
insertedinthe‘DCS‐LAN’socketontheCU5905.
The‘DellOff’buttoninthechairman
unitdoesnotswitchoffdelegateunits
 Checkiftheunitisconfiguredasachairmanunit
 Checkiftheotherunitsareconfiguredaschairmanorinterpreter
unit.Pleaserefertosection‘
6.2.4Configurationoftheunit’.
The sound from an interpreter unit
cannot be heard in the headphone in
delegateorchairmanunits
 Checkiftheunitisconfiguredasaninterpreterunit.Pleaserefer
tosection‘6.2.4Configurationoftheunit’.
 Checktheheadphonevolumecontrolontheunits
 t c nceunitsCheck hechannelsele tionontheconfere
 Check the plug from the headphone is firmly inserted in the
headphonesocket
 Checkthatthelightringonthemicrophoneontheinterpreter
unitislightingandthathegooseneckmicrophoneisfirmly
insertedinthemicrophone ockets
There is no sound in the built‐in
loudspeakers
 Check the ‘Loudspeaker Volume’ setting using either the
interactivemenuontheCUorusingthebrowsercontrol.
 Checkusingthebrowsercontrolthatthesetting‘CU5905Setup*
Audio*LoudspeakerControl*Microphone‐>Loudspeaker’isset
to‘On’.
 Checkusingthebrowsercontrolthesettingsin‘CU5905*Audio*
AudioOutput*GroupSetup‘thattheseatsareselectedin‘Group
A’.‘GroupA’isalwaysusedasthesourceforthebuilt‐in
loudspeakers.Ifaunitisnotselectedin‘GroupA’thesoundfrom
thisunitwillnotbeheardinthebuilt‐inloudspeakers.
Theisnosoundinthebuilt‐in
loudspeakers from one or more
delegateorchairmanunits
 Checkusingthebrowsercontrolin‘CU5905*Audio*Audio
Output*GroupSetup‘thatthisseatisselectedin‘GroupA’.
‘GroupA’isalwaysusedasthesourceforthebuilt‐in
loudspeakers.Ifaunitisnotselectedin‘GroupA’thesoundfrom
thisunitwillnotbeheardinthebuilt‐inloudspeakers.
Amicrophonecannotbeturned‘On’  Checkthesettings‘MaxDelegateSpeaker’and‘MaxTotal
User Manual DDS 5900
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