7-1 SYMPTOMS AND CONFIRMATION
Check the following items. If any abnormality is found, consult the dealer from whom you
purchased this product or our nearest branch/office.
・The cable is not correctly connected.
・The AC adapter is disconnected from the wall outlet.
・The AC adapter is disconnected from the power supply socket of the unit.
・The power is not ON. (Blue light)
・Zoom is set at the TELE side, displaying only the white or black part of the
document.
・If you turn the power ON immediately after turning it OFF, the unit may not
start. Wait for several seconds after turning the power OFF, and then turn
it back ON.
・Wrong output destination (Auto/HDMI/RGB) is selected. Set the correct
output destination. Use a correct monitor which supports the set output
signal.
・Reconnect the AC adapter or the power cable.
The output image
(resolution) changes
automatically.
・When the HDMI monitor is connected, the output image (resolution) is
automatically changed based on information from the connected monitor.
No image is displayed from
the USB. (when
connecting to a computer）
・Image Mate 4 is not started correctly. Restart Image Mate 4 and try to
connect again.
The image is out of focus.
・The document (object) is too close to the lens. Move the document (object)
slightly away from the lens.
・ CAMERA CONTROL [SECOND LAYER]
it may be difficult to obtain a proper focus when the AF mode is set to
"Zoom sync". Try to press the AF button to obtain a proper focus.
・The intensity of the lighting is insufficient. Press the [ ] button on the
operating panel to adjust the brightness. Or press the [ ] button to
turn on the LED lighting.
・”Freeze” function is selected by Image Mate 4. Cancel the freeze status to
resume the live image feed.
To Next Page
Loading...
