202 Troubleshooting
Toner smudges
There may be a problem with 
the photoconductor unit.
Replace the photoconductor unit. See 
“Photoconductor Unit” on page 165.
The print head is dirty. See “Cleaning the print head” on page 
170 and clean the print head.
Cause What to do
Your paper may be moist or 
damp.
Do not store your paper in a humid or 
damp environment.
You may not be using the 
correct type of paper for your 
printer.
Epson special paper or smooth, 
high-quality copier paper is 
recommended for best results. See 
“Available paper types” on page 233 for 
information on choosing paper.
The paper path inside the 
printer may be dusty.
Clean internal printer components by 
printing three pages with only one 
character per page.
There may be a problem with 
the photoconductor unit.
Replace the photoconductor unit. See 
“Photoconductor Unit” on page 165.
Cause What to do