Troubleshooting 207
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Problems Using Options
To confirm your options are installed correctly, print a status 
sheet. See “Printing a Status Sheet” on page 193 for details.
Paper does not feed from the optional paper 
cassette
Cause What to do
The optional paper cassette 
may not be installed properly.
See “Optional Paper Cassette Unit” on 
page 146 for instructions on installing an 
optional paper cassette unit.
The paper source setting may 
not be correct.
Make sure you have selected the proper 
paper source in your application.
There may be no paper in the 
paper cassette.
Load paper into the selected paper 
source.
Too many sheets may be 
loaded in the paper cassette.
Make sure that you have not tried to load 
too many sheets of paper into the 
cassette. The cassette can hold a 
maximum of 500 sheets of 64 to 105 g/m² 
paper.
The paper size is not set 
correctly.
Make sure that the correct paper size is 
selected in the Tray Menu on the control 
panel.