Troubleshooting 203
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Areas are missing in the printed image
Completely blank pages are output
Cause What to do
Your paper may be moist or 
damp.
This printer is sensitive to moisture 
absorbed by the paper. The higher the 
moisture content in the paper, the lighter 
the printout. Do not store paper in a 
humid or damp environment.
You may not be using the 
correct type of paper for your 
printer.
If the surface of your paper is too rough, 
printed characters may appear distorted 
or broken. Epson special paper or 
smooth, high-quality copier paper is 
recommended for best results. See 
“Available paper types” on page 233 for 
information on choosing paper.
Cause What to do
The printer may have loaded 
more than one sheet at a time.
Remove the paper stack and fan it. Tap 
it on a flat surface to even the edges, then 
reload the paper.
There may be no toner left in 
the toner cartridge.
If the message on the LCD panel or in the 
Epson Status Monitor 3 indicates that 
the amount of toner is low, replace the 
toner cartridge. See “Toner Cartridge” 
on page 161.
The problem may be with your 
application, interface cable, or 
printer.
Confirm the application setting and 
interface connection, and print out a 
status sheet. See “Printing a Status 
Sheet” on page 193. If a blank page is 
ejected, the problem may be with the 
printer. Turn off the printer and contact 
your dealer.