306 Troubleshooting
Problems and Solutions
You can solve most printer problems with the help of this guide.
Look through this section to find the kind of problem you have,
then try the recommended solutions in the order they are
presented until your problem is solved.
Note:
If the problem persists after you work through the suggestions in this
section, contact your dealer for assistance.
Operational problems
The Ready light does not turn on when you turn the printer on
Cause What to do
The power cord may not be
properly plugged into the
electrical outlet.
Turn off the printer and check the
power cord connections between the
printer and the electrical outlet. Then
turn the printer back on.
The electrical outlet may be
controlled by an outside
switch or an automatic timer.
Make sure that the switch is turned on
o r p lug an othe r e lectr ic al dev ic e int o t he
outlet to check whether the outlet is
operating properly.
The printer does not print and the Ready light is off
Cause What to do
The printer is offline. Press the N Start/Stop button once to
switch the printer to ready status.
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