310 Troubleshooting
Color printing problems
Cannot print in color
Cause What to do
Black is selected as the Color 
setting in the printer driver.
Change this setting to Color.
The color setting in the 
application you are using is 
not appropriate for color 
printing.
Make sure that the settings in your 
application are appropriate for color 
printing.
The printout color differs when printed from different printers
Cause What to do
Printer driver default settings 
and color tables vary by 
printer model.
Set the Gamma setting to 1.5 in the More 
Settings dialog box in the printer driver, 
then print again. If you still do not get 
the printouts you expect, adjust the 
color using the slide bar for each color. 
For details about the More Settings 
dialog box, see “Customizing print 
settings” on page 54 for Windows, or 
see “Customizing print settings” on 
page 138 for Macintosh.