Troubleshooting 317
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Cancel All Print Job
The printer is canceling all print jobs in the printer memory,
including jobs the printer is currently receiving or printing. This
message appears when the q Job Cancel button has been pressed
down for more than two seconds.
Cancel Print Job
The printer is canceling the current print job. This message
appears when the q Job Cancel button has been pressed and
released within two seconds.
Can’t Print Duplex
The printer has encountered problems during duplex printing.
Make sure you are using an appropriate type and size of paper
for the duplex unit. The problem could also be a result of incorrect
settings for the paper source you are using. Pressing the N
Start/Stop
button will print the rest of the print job on only one
side of the paper. Press the q Job Cancel button to cancel the print
job.
Check Transparency
You have loaded media other than transparencies when the Paper
Type setting in the printer driver is Transparency, or
transparencies are loaded when the Paper Setting in the printer
driver is not set to Transparency. Paper is jammed at the MP tray.
Remove the paper from the MP tray and remove the jammed
paper from the MP tray. Open and close cover A to clear the
message on the LCD panel, then reload the paper. The printer
resumes printing from the page that jammed.
Check Paper Size
The paper size setting is different from the size of paper loaded
in the printer. Check to see if the correct size of paper is loaded in
the specified paper source.
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