Epson AcuLaser CX16 User Manual

Solving Other Problems
Symptom Cause Solution
Machine power is
not on.
The power cord is not correctly
plugged into the outlet.
Turn off the machine, confirm that the power cord is
correctly plugged into the outlet, and then turn on the
machine.
Something is wrong with the
outlet connected to the
machine.
Plug another electrical appliance into the outlet and see
whether it operates properly.
The power switch is not correctly
turned on (I position).
Turn the power switch off (O position), then turn it back to
the on (I position).
The machine is connected to an
outlet with a voltage or
frequency that does not match
the machine specifications.
Use a power source with the specifications listed in appendix
A, “Technical Specifications” on page 207.
The control panel
displays TONER
LOW much sooner
than expected.
One of the toner cartridges may
be defective.
Remove the toner cartridges and check for damage. If it is
damaged, replace it.
Printed with heavy toner
coverage.
See specifications in Appendix A “Technical Specifications”
on page 207.
Cannot print the
machine status list.
The tray is empty. Check that at least Tray 1 is loaded with media, in place, and
secure.
There is a media misfeed. Clear the media misfeed.
When the paper
type or paper size
for Tray 1 is
changed, Check
Fax Mode appears.
(AcuLaser CX16NF
only)
If a fax is received, it could not be
printed on paper of the currently
specified type or size. However,
copy and print operations can be
performed.
Press the Fax key, and then check the error details.
To print a received fax, change the paper type to PLAIN
PAPER and the paper size to A4, LEGAL, LETTER or OFICIO.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide
Troubleshooting 180

Epson AcuLaser CX16 Specifications

General

Brand	Epson
Model	AcuLaser CX16
Category	All in One Printer
Language	English