7
Solving Problems .................................................................................................................................... 204
Scanner Light Status........................................................................................................................ 204
Solving Scanning Problems ............................................................................................................. 206
Product Does Not Turn On or Turns Off Unexpectedly................................................................ 207
Scanner Button Does Not Start Scanning.................................................................................... 207
Scanning Software Does Not Operate Correctly ......................................................................... 208
Cannot Start Epson Scan 2 ......................................................................................................... 209
Paper Feeding Problems............................................................................................................. 209
Paper Jam Problems ................................................................................................................... 211
Paper Protection Does Not Work Correctly ................................................................................. 220
Scanning is Slow ......................................................................................................................... 220
Solving Network Scanning Problems........................................................................................... 221
Cannot Scan Over a Network ................................................................................................. 222
Product Cannot Connect to a Wireless Router or Access Point.............................................. 223
Cannot Access Web Config .................................................................................................... 224
Forgot the Administrator Password......................................................................................... 225
Network Software Cannot Find Product on a Network ............................................................ 225
Solving Scanned Image Quality Problems .................................................................................. 226
Back of Original Image Appears in Scanned Image................................................................ 226
Image is Distorted or Blurry..................................................................................................... 227
Characters are Not Recognized During Conversion to Editable Text (OCR) .......................... 227
Ripple Patterns Appear in an Image ....................................................................................... 228
Uneven Colors Appear in Scanned Image.............................................................................. 228
Straight Lines in an Image Appear Crooked............................................................................ 228
Scanned Image is Cropped..................................................................................................... 228
Streaks Appear in All Scanned Images................................................................................... 229
Cannot Solve Problems in the Scanned Image....................................................................... 229
Solving Invoice/Receipt Manager Problems ................................................................................ 230
Cannot Access an Accounting Service ................................................................................... 230
Cannot Import Invoice/Receipt Database ............................................................................... 230
License Key is Disabled.......................................................................................................... 230
Checking Your Applications......................................................................................................... 231
Checking Your Applications for Windows ............................................................................... 231