Network Problems
When You Cannot Make Network Settings
Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices
in the following order; access point, computer or smart device, and then scanner. Move the scanner and computer
or smart device closer to the access point to help with radio wave communication, and then try to make network
settings again.
Cannot Connect from Devices Even Though Network Settings are No
Problems
If you cannot connect from the computer or smart device to the scanner even though network settings of the
scanner are no problem, see the following.
❏ When you are using multiple wireless routers at the same time, you may not be able to use the scanner from the
computer or smart device depending on the settings of the wireless routers. Connect the computer or smart
device to the same wireless router as the scanner.
Disable the tethering function on the smart device if it is enabled.
User's Guide
Solving Problems
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