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Epson GT-30000 User Manual

Epson GT-30000
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118
Solving Problems
Where To Get Help
EPSON Technical Support
EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:
To speak to a technical support representative, dial (562) 276-4382 (U.S.) or
(905) 709-3839 (Canada), 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll
or long distance charges may apply.
Before you call, please have the following information ready:
Product name (EPSON GT-30000)
Product serial number (located on the back of scanner)
Proof of purchase (such as a store receipt) and date of purchase
Computer configuration
Description of the problem
You can purchase supplies and accessories from the EPSON Store at (800) 873-7766,
or visit www.epsonstore.com (U.S. sales only). In Canada, please
call (800) 873-7766 for dealer referral.
If you need help using another manufacturers software with an EPSON
product, see the documentation for that software for technical support
information.
Service Access
World Wide Web From the Internet, you can reach EPSON Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at product documentation, access
troubleshooting information, and receive technical advice
through e-mail.
Automated
Telephone Services
A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have
a touch tone telephone and call (800) 922-8911.

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Epson GT-30000 Specifications

Power IconPower
voltageAC 100V-120V, 220V-240V
frequency50-60Hz
power consumption operating without ADF65W
power consumption operating with ADF90W
power consumption standby without optional unit12W
Operating Environment IconOperating Environment
temperature operating41ºF to 95ºF (5ºC to 35ºC)
humidity operating10% to 80% (no condensation)
humidity storage10% to 85% (no condensation)
Scanning Specifications IconScanning Specifications
optical resolution600 x 1200 dpi with Micro Step Drive™ technology
maximum resolution9600 x 9600 dpi with interpolation
effective pixels7020 x 10200 pixels (600 dpi)
color depth internal36 bits per pixel
color depth external24 bits per pixel (selectable)
grayscale depth internal/external12 bits per pixel
grayscale depth external8 bits per pixel
scanning speed at 1600 dpi, draft mode, color0.79 msec/line (approx.)
scanning speed at 1600 dpi, draft mode, grayscale0.39 msec/line (approx.)
scanning speed at 1600 dpi, draft mode, art0.39 msec/line (approx.)
Weight and Dimensions IconWeight and Dimensions
maximum read area11.7" x 17.0" (297mm x 432mm)
width25.9" (658mm)
depth19.2" (488mm)
height10.0" (254mm)
weight66 lb (37.5 kg approx.)

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