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Solving Problems
Uninstalling the Scanner Software
If you’ve tried every other solution and your system still doesn’t recognize your 
scanner, try uninstalling the scanner driver software, as described in this section, then 
reinstalling it.
Uninstalling EPSON TWAIN HS
Follow the procedure for uninstalling EPSON TWAIN HS on your system.
Windows Me,
 
Windows 2000, and Windows 98
1. Open the Windows Control Panel 
and double-click the 
Scanners and 
Cameras
 icon.
2. On the Devices tab, select 
EPSON 
GT-30000
.
3. Click the 
Remove
 button. Then click 
OK
 to close the window.
4. Restart your computer.
Windows 95 and Windows NT
1. Click 
Start
, then click 
Programs
, 
EPSON Scanner
, 
EPSON TWAIN HS 
Uninstall
.
2. When you’re finished, restart your computer.