EPSON Stylus CX3100/3200 Revision A
Troubleshooting Troubleshooting for Printer 27
Faulty print Vertical line is not
straightly lined.
Bi-D adjustment has not been
made.
Make Bi-D adjustment. Refer to “Adjustment” (p.57)
White line appears in
output data.
Dirt is adhering to CR guide
shaft.
Check whether dirt is adhering to the surface of
CR guide shaft.
Clean the surface of CR guide shaft with
a dry and soft cloth.
Faulty CR guide shaft. Check that CR guide shaft is steadily installed in
the designated position.
Check that CR guide shaft surface is flat.
Reinstall the CR guide shaft on the
mounting slats (wing boards) on both
sides of the frame, and fix it with the rod
spring.
Replace the CR guide shaft with a new
one.
Faulty slide operation of
Carriage.
Check whether sufficient oil is remaining on the
surface in the carriage slide area on the Paper
Eject Frame.
Clean the surface in the carriage slide
area and apply a specified amount of G-
26. (Refer to “Maintenance” (p.74))
Paper feeding route is dirty. Check whether PF roller is dirty. Clean the surface of the PF roller
carefully with a soft brush.
Damaged gear Check whether the following parts are not
damaged.
• Combination gear16, 21.6
• Combination gear 11.6, 36.8
• Spur gear 73.6
• Spur gear 25.6
Replace the damaged part with a new
one.
Platen gap is not correct. Adjust platen gap. Refer to “Adjustment” (p.57)
As head surface is dirty, dot
jet direction is slanting.
Repeat cleaning and test printing alternately
several times.
Clean with a swab fixed to a stick.
Check whether dust is adhering to head cleaner. Clean or replace the head cleaner.
Faulty ink cartridge Set new ink cartridge and execute test printing. Replace the ink cartridge.
Faulty head unit Clean several times, and execute test printing. Replace the head unit.
Table 3-4. Printer Mechanism Repair (continued)
Observation Condition Cause Check Point Remedy
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