161
LCD screen message Condition/solution
Platen Move Error
Abnormal platen move
detected.
Check platen path and
press cancel
A foreign object was detected in the platen's path. Check for objects in the
platen's path and under the movable base. If necessary, open the printer
cover to check inside the printer. Then close the printer cover.
Platen Height Error
Height sensor has
detected obstruction.
Press moveable base
to move platen and
check shirt height.
The height detection sensor detected an uneven print surface on the loaded
shirt. Press the moveable base button to move the platen forward, adjust
the height, and try printing again.
Note: The correct platen height is one level down from its position where the
height detection sensor reports an error.
F/W Install Error
Firmware update failed.
Restart the printer.
Try the following:
• Turn off the printer, wait a while, and turn on the printer again.
• Use Epson Control Dashboard for DTG to try updating again.
If the message appears again, contact Epson for support.
Command Error
Check print settings on
RIP.
Try the following:
• Press the cancel button to cancel the print job. Check that the installed
RIP software is compatible with the printer.
• Make sure you have the latest firmware and are running the latest version
of Garment Creator software.
Information
Some time has passed
since operation began.
Finish task quickly;
nozzle check is
recommended once task
is complete.
10 minutes or more has passed since you started cleaning the cap or
replacing the head cleaning set. If the print head is out of position for more
than 10 minutes, the nozzles could clog.
Finish cap cleaning or head cleaning set replacement as soon as possible,
then run a nozzle check to confirm that the nozzles are not clogged.
Information
Power On Cleaning is
off. Perform head
cleaning if required.
The Power On Cleaning setting in the Administrator menu is turned off.
If White ink cleaning is not performed for a certain period of time, print quality
may decline due to sedimentation (ink particles sinking to the bottom of the
liquid) and clogged nozzles. Clean the print head if the printer has been
turned off for a long time.
To Next Page
Loading...
