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Parent topic: Solving Problems
Related references
Where to Get Help
Optional Equipment and Replacement Parts
Related tasks
Shaking and Replacing the Ink Cartridges
Replacing the Waste Ink Bottle
Cleaning the Print Head
Cleaning the Suction Cap
Performing a Nozzle Check
Adjusting the Height of the Platen
Replacing the Head Cleaning Set
Cleaning the Encoder Strip (Carriage Scale) and Replacing the Air Filter
Related topics
Printing from a USB Memory Device
Solving Printer Problems
Check these sections if you have problems operating your product.
Printer Does Not Turn On
LCD Screen Shuts Off
Parent topic: Solving Problems
Printer Does Not Turn On
If the printer does not turn on, try these solutions:
• Make sure the power cable is securely connected.
• Make sure the power outlet works by connecting the power cable for another electronic device.
Parent topic: Solving Printer Problems
LCD Screen Shuts Off
If the LCD screen shuts off intermittently, the printer may be in sleep mode. Try these solutions:
• Press any of the buttons on the control panel to reactivate the display. Then perform a hardware
operation such as opening the printer cover or sending a job to the printer.
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