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LCD screen message Condition/solution
Printer error. Turn power off and
on again. If the problem persists,
contact Epson support.
XXXXXXXX
(service code)
An error message occurs when:
• The power cable is not connected securely
• An error occurs that cannot be cleared
When a printer error has occurred, the printer automatically stops
printing. Turn off the printer, disconnect the power cable from the
outlet and the printer, and reconnect them. Turn the printer on and
off several times. If the same error message is displayed on the LCD
screen, contact Epson for support and provide them with the
displayed service code.
Parent topic: Solving Problems
Related references
Where to Get Help (Latin America)
Where to Get Help (U.S. and Canada)
Related tasks
Removing and Installing Ink Cartridges
Replacing the Maintenance Box
Replacing the Borderless Maintenance Boxes
Resetting Control Panel Defaults
If you have a problem with settings on the product control panel, you can reset them to their factory
defaults. You can choose which settings to reset or reset them all.
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance.
1. Select > General Settings > System Administration > Restore Default Settings
2. Select one of these options:
• Network Settings: Resets all network settings.
• Clear All Data and Settings: Resets all control panel settings except date and time, length unit,
and language settings.
You see a confirmation screen.
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