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• If ink is smeared on your prints, clean the rollers. Load blank paper and select > Forward to feed it
through the printer.
• If you are using non-Epson media, make sure you create a custom paper configuration for the media.
• Make sure the Paper Size Check setting is set to On, or the printer may print outside the edges of the
loaded paper and smear ink on the back of the print.
• Depending on the print density and type of paper you are using, the ink may take a while to dry. Do not
stack the prints until the ink is completely dry.
• Make sure that the printer driver's Media Type settings match the paper that you are using.
• If the bottom edge is scuffed, try widening the bottom margin. Set Top Margin to 45 mm and Bottom
Margin to 15 mm.
• If the trailing edge is scuffed while printing, create your data with a wider margin. If the situation does
not improve, select Optimize Edge Quality from the printer driver.
• If you are printing multiple pages and Auto Cut is set to Never Cut, the area between pages may be
scuffed. Set Margin Between Pages to 65mm from Custom Paper Setting.
• Try cleaning the area around the print head, caps, and wipers.
Parent topic: Solving Print Quality Problems
Related references
Paper Specifications
Related tasks
Cleaning the Roll Paper Feeder
Creating Custom Paper Settings
Related topics
Cutting Roll Paper
Prints are Wrinkled
If you see wrinkles on your prints, try the following to solve the problem:
• Dry the paper after printing.
• Roll out the paper and stretch it.
• Lower the color density in the Paper Configuration dialog in the printer driver.
• Lower the resolution in the Print Quality setting in the printer driver.
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