Epson SureColor P6570 Series

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358

4. Remove the jammed paper.

Caution: Do not touch the rollers, ink absorbing areas, or ink tubes shown here or you may damage

the printer.

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Table of Contents3
Surecolor P6570/P8570/T3770/T5770/T7770 Series User's Guide11
Introduction to Your Printer12
Models Included in this Manual12
Product Features13
Optional Equipment and Replacement Parts (U.s./Canada)15
Optional Equipment and Replacement Parts (Latin America)16
Available Software17
Notations Used in the Documentation18
Printer Part Locations19
Product Parts - Front19
Product Parts - Inside23
Product Parts - Back26
Using the Control Panel27
Control Panel27
Changing the LCD Screen Language31
Selecting the Date and Time31
Setting a Password and Locking the Control Panel32
Using Airprint34
Using the Epson Smart Panel Mobile App35
Using Power Saving Settings35
Changing the Sleep Timer Settings36
Changing the Power off Timer Settings37
Printer Usage Guidelines37
Installation Space38
Using Your Printer39
Storing Your Printer40
Wi-Fi or Wired Networking41
Network Security Recommendations41
Wi-Fi Infrastructure Mode Setup42
Selecting Wireless Network Settings from the Control Panel43
Wi-Fi Direct Mode Setup45
Enabling Wi-Fi Direct Mode45
Wi-Fi Protected Setup (WPS)46
Using WPS to Connect to a Network47
Printing a Network Status Sheet47
Printing a Network Connection Report48
Network Connection Report Codes and Messages50
Changing or Updating Network Connections55
Accessing the Web Config Utility56
Changing a USB Connection to a Wi-Fi Connection56
Changing a Wi-Fi Connection to a Wired Network Connection57
Connecting to a New Wi-Fi Router58
Disabling Wi-Fi Features58
Media Handling60
Media Handling Precautions60
Roll Paper Handling62
Loading Roll 1/Roll Paper62
Loading Roll 2 (Dual Roll Models Only)73
Cutting Roll Paper85
Cutting Roll Paper Manually85
Printing Cutting Guidelines86
Removing Roll 1/ Roll Paper87
Removing Roll 2 (Dual Roll Models Only)91
Cut Sheet Handling97
Loading Cut Sheets97
Loading Poster Board107
Creating Custom Paper Settings117
Selecting Custom Paper Configurations119
Creating Custom Paper Settings Using Epson Media Installer119
Edit Media Settings Options122
Downloading Epson Media Settings123
Paper Feed Adjustment124
Optimizing the Media Settings (Automatic Adjustment)125
Adjusting the Paper Feed125
About Auto Take-Up (Dual Roll Models Only)126
Loading Media for Auto Take-Up126
Removing the Auto Take-Up Media139
Available Epson Papers143
Borderless Paper Type Compatibility156
Supported Paper Widths157
Paper or Media Type Settings - Printing Software162
Selecting the Paper Settings for each Source - Control Panel164
Paper Type Settings - Control Panel164
Printing from a Computer166
Printing with Windows166
Selecting Basic Print Settings - Windows167
Paper Source Options - Windows170
Print Mode Options - Windows170
Color Mode Options - Windows170
Using Layout Manager - Windows173
Selecting Print Layout Options - Windows178
Page Layout Options - Windows178
Selecting Advanced Settings - Windows180
Roll Paper Options - Windows181
Selecting Additional Settings - Windows183
Saving, Sharing, and Customizing the Printer Settings184
Saving and Sharing Print Settings - Windows184
Printing Your Document or Photo - Windows186
Checking Print Status - Windows187
Selecting Default Print Settings - Windows187
Changing the Language of the Printer Software Screens188
Changing Automatic Update Options190
Printing on a Mac190
Selecting Basic Print Settings - Mac191
Paper Size Options - Mac195
Paper Source Options - Mac196
Print Mode Options - Mac196
Color Mode Options - Mac196
Selecting Print Layout Options - Mac198
Selecting Advanced Settings - Mac198
Selecting Roll Paper Settings - Mac201
Selecting Paper Configuration Settings - Mac205
Managing Color - Mac205
Color Matching Options - Mac206
Sizing Printed Images - Mac207
Selecting Printing Preferences - Mac207
Printing Preferences - Mac208
Printing Your Document or Photo - Mac209
Checking Print Status - Mac210
Printing CAD Drawings210
Printing CAD Drawings from the Printer Driver211
Printing CAD Drawings in HP-GL/2 or HP RTL Mode214
Printing from a Shared Folder215
Setting up a Shared Folder from the Control Panel216
Setting up a Shared Folder Using Web Config217
Printing from a Web Browser218
Switching the Roll Paper for Printing219
Switching Rolls According to Paper Type220
Switching Rolls According to Page Size224
Switching Rolls When Paper Runs out228
Printing from a USB Memory Device231
USB Memory Device Requirements231
Connecting and Printing from a USB Memory Device231
Memory Device Settings Menu232
Using the Control Panel Menus235
Accessing the Printer's Menus235
Paper Setting Menu235
Basic Settings Menu249
Printer Settings Menu251
Network Settings Menu263
Storage Settings Menu264
System Administration Menu265
Maintenance Menu269
Printer Status Menu270
Replacing Consumables272
Ink Safety Precautions272
Check Ink and Maintenance Box Status275
Checking Ink and Maintenance Box Status on the LCD Screen275
Checking Ink and Maintenance Box Status with Windows276
Checking Ink and Maintenance Box Status - Mac278
Purchase Epson Ink and Maintenance Box279
Ink and Maintenance Box Part Numbers279
Removing and Installing Ink Cartridges281
Removing and Installing Ink Supply Units (Ink Packs)285
Replacing the Maintenance Box289
Replacing the Borderless Maintenance Boxes293
Adjusting Print Quality298
Print Head Maintenance298
Print Head Nozzle Check299
Checking the Nozzles Using the Product Control Panel299
Checking the Nozzles Using a Computer Utility300
Print Head Cleaning301
Cleaning the Print Head Using the Product Control Panel301
Cleaning the Print Head Using a Computer Utility303
Running a Power Cleaning Using the Product Control Panel304
Adjusting the Paper Feed Using the Product Control Panel305
Ruled Line Alignment306
Aligning the Print Head Automatically Using the Product Control Panel307
Aligning the Print Head Manually Using the Product Control Panel308
Cleaning the Roll Paper Feeder309
Maintenance and Transportation310
Replacing the Cutter310
Cleaning Your Product314
Cleaning the Platen and Borderless Pad Edges315
Wiping Around the Print Head319
Cleaning the Print Head Cap Area324
Moving or Transporting Your Product337
Discharging Ink341
Solving Problems343
Checking for Software Updates343
Product Status Messages344
Resetting Control Panel Defaults345
Solving Printer Problems346
Product Does Not Turn on or Turns off Unexpectedly346
LCD Screen Shuts off346
Media Does Not Cut Cleanly346
Red Light Shines Inside the Printer347
Product Stops Printing Unexpectedly347
Forgot the Administrator Password347
Software Installation Problems347
Solving Network Problems348
Product Cannot Connect to a Wireless Router or Access Point348
Network Software Cannot Find Product on a Network349
Product Does Not Appear in Mac Printer Window350
Wired Network Connection Becomes Unstable351
Cannot Print over a Network351
Solving Printing Problems352
Nothing Prints352
Print Head Moves but Nothing Prints353
Solving Paper Problems353
Paper Feeding Problems354
Roll Paper Jam Problems355
Cut Sheet Paper Jam Problems360
Paper Does Not Collect in the Basket or Is Creased363
Solving Print Quality Problems363
Nozzle Check Pattern Prints Incorrectly363
Overall Print Quality Is Poor364
Lines Are Misaligned365
Prints Are Scuffed or Smeared365
Prints Are Wrinkled366
Margins Appear in Borderless Prints367
Uninstall Your Product Software367
Uninstalling Product Software - Windows368
Uninstalling Product Software - Mac369
Where to Get Help (U.S. and Canada)369
Where to Get Help (Latin America)370
Technical Specifications373
Windows System Requirements373
Mac System Requirements374
Printing Specifications374
Paper Specifications375
Printable Area Specifications376
Ink Specifications378
Dimension Specifications379
Electrical Specifications380
Environmental Specifications381
Interface Specifications382
Network Interface Specifications383
Safety and Approvals Specifications384
Notices386
Important Safety Instructions386
General Product Safety Instructions386
LCD Screen Safety Instructions389
Wireless Connection Safety Instructions390
FCC Compliance Statement390
Binding Arbitration and Class Waiver391
Trademarks394
Copyright Notice394

Epson SureColor P6570 Series - Page 358

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