Epson WF-7820 Series

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Table of Contents3
WF-7820/WF-7840 User's Guide15
Product Basics16
Using the Control Panel16
Control Panel Buttons and Lights17
The LCD Screen18
Status Icon Information20
Navigating the LCD Screen22
Entering Characters on the LCD Screen22
Viewing Animations23
Changing LCD Screen Language23
Selecting the Date and Time24
Selecting Your Country or Region25
Adjusting Control Panel Sounds26
Setting a Password and Locking the Control Panel28
Setting User Feature Restrictions (Access Control)29
Preventing PC Connection Via USB30
Adjusting the Screen Brightness31
Turning off the Operation Time out Setting31
Using Presets32
Product Parts Locations35
Product Parts - Front35
Product Parts - Inside37
Product Parts - Back39
Checking for Software Updates39
Using Power Saving Settings40
Changing the Sleep Timer Settings40
Changing the Power off Timer Settings42
Epson Connect Solutions for Smartphones, Tablets, and more43
Setting up Epson Connect Services43
Using Epson Email Print45
Using the Epson Smart Panel Mobile App45
Using the Epson Iprint Mobile App46
Using Epson Remote Print46
Using Epson Scan to Cloud47
Using Airprint48
Setting up Printing on a Chromebook48
Android Printing Using the Epson Print Enabler49
Using the Mopria Print Service49
Using Fire os Printing50
Using Windows 10 Mobile Printing50
Using Epson Print and Scan App with Windows Tablets51
Voice-Activated Printing51
Wi-Fi or Wired Networking53
Network Security Recommendations53
Wi-Fi Infrastructure Mode Setup54
Selecting Wireless Network Settings from the Control Panel55
Setting up Wireless Printing from a Smart Device Using Epson Smart Panel57
Wi-Fi Direct Mode Setup59
Connecting to a Mobile Device59
Enabling Wi-Fi Direct Mode61
Modifying the Wi-Fi Direct Network Name or Password62
Wi-Fi Protected Setup (WPS)64
Using WPS to Connect to a Network64
Printing a Network Status Sheet65
Printing a Network Connection Report66
Network Connection Report Codes and Messages68
Configuring Email Server Settings73
Email Server Settings75
Changing or Updating Network Connections76
Accessing the Web Config Utility76
Changing a USB Connection to a Wi-Fi Connection77
Changing a Wi-Fi Connection to a Wired Network Connection77
Connecting to a New Wi-Fi Router78
Disabling Wi-Fi Features78
Loading Paper80
Loading Paper in the Cassette and Paper Tray (Rear Paper Feed Slot)80
Paper Loading Capacity83
Double-Sided Printing Capacity92
Borderless Paper Type Compatibility95
Compatible Epson Papers96
Paper or Media Type Settings - Printing Software97
Selecting the Paper Settings for each Source - Control Panel98
Paper Type Settings - Control Panel99
Selecting the Default Paper Source Settings100
Paper Source Settings Options101
Selecting the Universal Print Settings101
Universal Print Settings Options102
Placing Originals on the Product104
Placing Originals on the Scanner Glass104
Placing Originals in the Automatic Document Feeder106
ADF Original Document Specifications109
Copying111
Copying Documents or Photos111
Copying Options112
Printing from a Computer117
Printing with Windows117
Selecting Basic Print Settings - Windows118
Paper Source Options - Windows121
Print Quality Options - Windows121
Multi-Page Printing Options - Windows121
Selecting Double-Sided Printing Settings - Windows122
Double-Sided Printing Options - Windows124
Print Density Adjustments - Windows125
Selecting Additional Layout and Print Options - Windows126
Custom Color Correction Options - Windows128
Image Options and Additional Settings - Windows129
Header/Footer Settings - Windows130
Selecting a Printing Preset - Windows131
Selecting Extended Settings - Windows133
Extended Settings - Windows134
Printing Your Document - Windows135
Locking Printer Settings - Windows136
Locked Setting Options138
Selecting Default Print Settings - Windows139
Changing the Language of the Printer Software Screens140
Changing Automatic Update Options141
Printing with the Built-In Epson Driver - Windows 10 S142
Selecting Print Settings - Windows 10 S143
Printing on a Mac146
Selecting Basic Print Settings - Mac147
Paper Source Options - Mac151
Print Quality Options - Mac151
Print Options - Mac152
Selecting Page Setup Settings - Mac152
Selecting Print Layout Options - Mac153
Selecting Double-Sided Printing Settings - Mac154
Double-Sided Printing Options and Adjustments - Mac155
Managing Color - Mac156
Color Matching and Color Options - Mac157
Selecting Printing Preferences - Mac158
Printing Preferences - Mac158
Printing Your Document or Photo - Mac159
Checking Print Status - Mac160
Printing from a Smart Device161
Cancelling Printing Using the Product162
Scanning163
Starting a Scan163
Starting a Scan Using the Product Control Panel163
Scanning to a Connected Computer165
Scanning to Email166
Setting up a WSD Port (Windows 7/Windows Vista)168
Scanning to the Cloud169
Scanning to a Memory Device171
Control Panel Scanning Options172
Setting up and Scanning to a Network Folder or FTP Server175
Creating a Shared Network Folder175
Registering Contacts for Email, Network, or FTP Scanning - Control Panel177
Registering Contacts for Network Folder or FTP Scanning - Web Config179
Scanning to a Network Folder or FTP Server180
Starting a Scan Using the Epson Scan 2 Icon182
Starting a Scan from a Scanning Program184
Starting a Scan from a Smart Device186
Scanning a Document in Epson Scansmart186
Saving a Scan189
Attaching a Scan to Email190
Sending a Scan to a Cloud Service191
Printing a Scan192
Selecting Epson Scansmart Settings193
Changing the Epson Product194
Changing the Scan Settings195
Changing the File Name Settings196
Changing the Save Settings198
Save Settings200
Customizing Action Icons201
Scanning in Epson Scan 2203
Additional Scanning Settings - Main Settings Tab206
Additional Scanning Settings - Advanced Settings Tab207
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2208
Image Format Options209
Scan Resolution Guidelines210
Faxing212
Connecting a Telephone or Answering Machine212
Setting up Fax Features215
Setting up Basic Fax Features216
Using the Fax Setup Wizard216
Selecting the Line Type218
Setting the Number of Rings to Answer219
Selecting Advanced Fax Settings220
Basic Settings - Fax221
Send Settings - Fax223
Receive Settings - Fax224
Report Settings - Fax226
Security Settings - Fax226
Setting up the Fax Utility - Windows227
Setting up Fax Features Using the Fax Utility - Mac229
Setting up Contacts and Contact Groups230
Setting up Contacts Using the Product Control Panel231
Creating a Contact231
Editing or Deleting a Contact233
Creating a Contact Group235
Editing or Deleting a Contact Group237
Sending Faxes238
Sending Faxes from the Product Control Panel239
Sending a Fax Using the Keypad, Contact List, or History239
Fax Sending Options241
Sending a Fax at a Specified Time243
Dialing Fax Numbers from a Connected Telephone245
Sending Faxes Using the Fax Utility - Windows245
Sending Faxes Using the Fax Utility - Mac248
Receiving Faxes251
Fax Reception251
Receiving Faxes Automatically252
Receiving Faxes Manually252
Receiving a Fax by Polling253
Viewing a Fax on the LCD Screen (Using the Inbox)254
Checking Fax Status256
Printing Fax Reports256
Fax Report Options257
Using External USB Devices with Your Product259
Connecting a USB Device259
USB Device Photo File Specifications260
Disconnecting a USB Device260
Viewing and Printing from the LCD Screen261
Printing JPEG Photos261
Printing TIFF Files262
Print Setting Options - Device Mode262
Transferring Files on a USB Device264
Setting up File Sharing for File Transfers from Your Computer264
Transferring Files from a USB Device to Your Computer265
Replacing Ink Cartridges and Maintenance Boxes267
Ink Safety Precautions267
Check Cartridge and Maintenance Box Status269
Checking Cartridge and Maintenance Box Status on the LCD Screen269
Checking Cartridge and Maintenance Box Status - Windows270
Checking Cartridge and Maintenance Box Status - Mac273
Purchase Epson Ink Cartridges and Maintenance Box274
Ink Cartridge and Maintenance Box Part Numbers274
Removing and Installing Ink Cartridges275
Printing with Black Ink and Expended Color Cartridges279
Printing with Expended Color Cartridges - Windows279
Printing with Expended Color Cartridges - Mac280
Conserving Low Black Ink with Windows282
Replacing the Maintenance Box282
Adjusting Print Quality284
Print Head Maintenance284
Print Head Nozzle Check285
Checking the Nozzles Using the Product Control Panel285
Checking the Nozzles Using a Computer Utility287
Print Head Cleaning290
Cleaning the Print Head Using the Product Control Panel290
Cleaning the Print Head Using a Computer Utility291
Print Head Alignment294
Aligning the Print Head Using the Product Control Panel294
Adjusting the Print Quality Using the Product Control Panel295
Cleaning the Paper Guide297
Checking the Number of Sheets297
Checking the Number of Sheets on the LCD Screen298
Cleaning and Transporting Your Product299
Cleaning Your Product299
Transporting Your Product302
Solving Problems306
Viewing the Help Screen306
Checking for Software Updates307
Product Status Messages308
Status Menu Error Codes312
Running a Product Check314
Resetting Control Panel Defaults316
Solving Setup Problems317
Product Does Not Turn on or off317
Noise after Ink Installation317
Software Installation Problems318
Solving Network Problems318
Product Cannot Connect to a Wireless Router or Access Point319
Network Software Cannot Find Product on a Network320
Product Does Not Appear in Mac Printer Window321
Wireless Network Connection Is Unstable on a Mac321
Wired Network Connection Becomes Unstable322
Cannot Print over a Network322
Cannot Scan over a Network324
Solving Copying Problems325
Product Cannot Copy325
Product Makes Noise, but Nothing Copies326
Product Makes Noise When It Sits for a While326
Copies Have Incorrect or Faint Colors326
Position, Size, or Margins of Copies Are Incorrect327
Solving Paper Problems327
Paper Feeding Problems328
Originals Do Not Feed from the Automatic Document Feeder329
Paper Jam Problems330
Paper Jam Problems in the Rear Cover330
Paper Ejection Problems330
Solving Problems Printing from a Computer331
Nothing Prints331
Product Icon Does Not Appear in Windows Taskbar332
Error after Cartridge Replacement333
Printing Is Slow333
Solving Page Layout and Content Problems335
Inverted Image336
Too Many Copies Print336
Blank Pages Print336
Incorrect Margins on Printout337
Border Appears on Borderless Prints337
Incorrect Characters Print338
Incorrect Image Size or Position339
Slanted Printout339
Solving Print Quality Problems340
White or Dark Lines in Printout340
Blurry or Smeared Printout341
Faint Printout or Printout Has Gaps343
Grainy Printout344
Incorrect Colors345
Solving Scanning Problems346
Scanning Software Does Not Operate Correctly347
Cannot Start Epson Scan 2347
Scanning Speed Is Slow348
Cannot Save a Scan to a Shared Folder over a Network348
Solving Scanned Image Quality Problems350
Scanned Image Quality Problems350
Image Consists of a few Dots Only352
Line of Dots Appears in All Scanned Images352
Straight Lines in an Image Appear Crooked353
Characters Are Not Recognized During Conversion to Editable Text (OCR)353
Scanned Characters Are Blurry353
Image Colors Are Patchy at the Edges354
Ripple Patterns Appear in an Image354
Streaks Appear in All Scanned Images354
Scanned Image Edges Are Cropped355
Solving Faxing Problems355
Cannot Send or Receive Faxes355
Cannot Receive Faxes with a Telephone Connected to Your Product358
Fax Memory Full Error Appears358
Fax Quality Is Poor359
Sent Fax Is Received in an Incorrect Size360
Received Fax Is Not Printed361
Solving USB Device Problems361
Cannot View or Print from a USB Device361
Cannot Save Files on a USB Device362
Cannot Transfer Files to or from a USB Device362
Uninstall Your Product Software362
Uninstalling Product Software - Windows363
Uninstalling Product Software - Mac364
Where to Get Help365
Technical Specifications366
Windows System Requirements366
Mac System Requirements367
Paper Specifications367
Printable Area Specifications369
Automatic Document Feeder (ADF) Specifications371
Scanning Specifications371
Fax Specifications372
Ink Cartridge Specifications373
Dimension Specifications374
Electrical Specifications375
Environmental Specifications376
Interface Specifications376
External USB Device Specifications376
Network Interface Specifications377
Safety and Approvals Specifications379
Notices381
Important Safety Instructions381
General Product Safety Instructions381
Wireless Connection Safety Instructions383
LCD Screen Safety Instructions384
Telephone Equipment Safety Instructions384
Important Privacy Notice (Printer Serial Number)385
FCC Compliance Statement385
Binding Arbitration and Class Waiver388
Trademarks391
Copyright Notice391
Libtiff Software Acknowledgment392
A Note Concerning Responsible Use of Copyrighted Materials393
Default Delay Times for Power Management for Epson Products393
Copyright Attribution393

Epson WF-7820 Series - Page 199

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