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Always follow these paper loading guidelines:
• Do not remove or insert the paper cassette during printing.
• Load only the recommended number of sheets.
• Load paper short edge first and printable side facedown.
• Make sure the paper is under the tabs on the edge guides and not sticking out from the rear end of the
cassette.
• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one
envelope at a time.
• If print quality declines when printing multiple envelopes, try loading one envelope at a time.
• Load letterhead or pre-printed paper top edge first.
• Check the paper package for any additional loading instructions.
• If the paper is curled, flatten it or curl it slightly in the opposite direction before loading.
• Fan and align the edges of the paper before loading. Do not fan or curl photo paper.
• Paper feed problems may occur frequently for manual 2-sided printing when printing on one side of
preprinted paper. Reduce the number of sheets to half or less, or load one sheet of paper at a time if
paper jams continue.
• If the Auto Detect setting is enabled, your product automatically detects the following sizes: Letter
(8.5 × 11 inches [216 × 279 mm]) and A4 (8.3 × 11.7 inches [210 × 297 mm]) in the paper cassette
and up to A3+ (13 × 19 inches [329 × 483 mm]) (vertically) and A3 (11.7 × 16.5 inches
[297 × 420 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), A5 (5.8 × 8.2 inches [148 × 210 mm]), B4
(13.9 × 9.84 inches [353 × 250 mm]) and B5 (7.2 × 10.1 inches [182 × 257 mm]) (horizontally).
Note: If the paper sizes are not automatically detected, set the size manually on the control panel.
Parent topic: Loading Paper
Related references
Paper Loading Capacity
Paper Loading Capacity
See the table here for the loading capacity of the paper cassettes and the paper tray.
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