❏ When vertical banding appears or the paper is smeared, clean the paper path.
❏ Place the paper on a at surface to check if it is curled. If it is, atten it.
❏ If thick paper is scued, enable the reduce scung setting. If you enable this setting, print quality may decline
or printing may slow down.
❏ Control panel
Select Settings > Printer Settings from the home screen, and then enable ick Paper.
❏ Wi n d o w s
Click Extended Settings on the printer driver's Maintenance tab, and then select
ick
Paper and
Envelopes.
❏ Mac OS
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the ick paper and
envelopes setting.
❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
& “Loading Paper in the Paper Cassette 1” on page 48
& “Loading Paper in the Paper Cassette 2” on page 51
& “Loading Paper in the Rear Paper Feed Slot” on page 56
& “Cleaning the Paper Path for Ink Smears” on page 154
&
“Guide to Windows Printer Driver” on page 168
&
“Guide to Mac OS Printer Driver” on page 171
Paper is Smeared During Automatic 2-Sided Printing
When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set
the print density to lower and the drying time to longer.
Related Information
& “Printing on 2-Sides” on page 90
& “Menu Options for Copying” on page 117
Printed Photos are Sticky
You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
User's Guide
Solving Problems
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