Epson XP-8500 Series

❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show
Scanner and Camera, and then check if the printer is displayed.
❏ Wi nd ows 7
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click Vie w
scanners and cameras, and then check if the printer is displayed.
❏ Windows Vista
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then check
if the printer is displayed.
❏ Wi nd ows X P
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and then
check if the printer is displayed.
Related Information
& “Uninstalling Applications” on page 177
& “Installing Applications” on page 179
Cannot Start Scanning when Using the Control Panel
❏ Make sure Epson Scan 2 and Epson Event Manager are installed correctly.
❏ Check the scanning setting assigned in Epson Event Manager.
Related Information
& “Application for Scanning Documents and Images (Epson Scan 2)” on page 173
& “Application for
Conguring
Scanning Operations from the Control Panel (Epson Event Manager)” on
page 174
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from
the Scanner Glass
❏ Clean the scanner glass.
❏ Remove any trash or dirt that adheres to the original.
❏ Do not press with too much force on the original or the document cover. If you press with too much force,
blurring, smudges, and spots may occur.
Related Information
& “Cleaning the Scanner Glass” on page 155
User's Guide
Solving Problems
209