46
S
Service Manual
IMPORTANT:
• This appliance must be serviced every 12 months.
• Any service operation should be carried out only by a suitably qualified and trained
person.
• Gas and electricity supply MUST be isolated before any service operation is carried
out on this appliance.
• This manual should be left with the appliance.
• DO NOT MODIFY THIS APPLIANCE.
S1 Error Codes
This gas fire has been designed to show error codes to help explain and identify any fault
situation that occurs. These codes will appear on the wireless remote control in the form of a
large letter “E” with a number beside it. Codes can normally be reset by turning the heater o
then on again at the mains power wall switch.
The following table shows what each code means and possible ways to rectify the situation. In
the case of persistent or repeated shutdown errors, action must be taken immediately to find
and repair the fault.
Error Code Suggestion action
Electronics Over
Temp
The electronics have gone over temperature.
• Check for excess lint and dust build-up on the ront of the controller tray.
• Check that fascia panels are installed correctly as incorrect installation
may result in restricted air flow.
• Room air fans may be slowed or stalled. Remove firebox, check that fans
are plugged in, clean, and free turning.
Note: This error has a permanent lock out and will require the unit to be reset after
the initial error (turning the power to the fire o “at the wall” then on again after a
few seconds).
Flame Failure or
Power Flue trip
The fire has tried to light three times and failed.
• Check gas supply and check other gas appliances to see if they are
aected. If you have two separate LPG cylinders, switch over to the full
bottle or contact your gas supplier. You may need to retry igniting the fire
a few times after re-establishing gas supply.
• Check the electrode placement in relation to the pilot flame. Ensure it is
well enveloped in flame as per the diagram in the installation instructions.
Ensure no small coals have dropped onto the ignition electrodes between
the burners.