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FARGO electronics HDPii - User Manual

FARGO electronics HDPii
373 pages
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HDPii High Definition Card
Printer/Encoder User Guide (Rev. 1.1)
HDPii Dual-Sided
Part Number: L001130

Table of Contents

Questions and Answers

  • E
    erin34Sep 12, 2025
    What does it mean if FARGO electronics HDPii Printer says invalid film?
    • S
      susanhicksSep 12, 2025
      If your FARGO electronics Printer displays an 'Invalid Film' error, it means an unauthorized film is installed in the Printer. Get the correct Film from your dealer.
  • G
    George DavidSep 12, 2025
    How to resolve head voltage error on FARGO electronics Printer?
    • L
      Larry SnowSep 12, 2025
      If your FARGO electronics Printer displays a 'Head Voltage Error', it means a hardware fault has prevented setting the correct Printhead voltage. Reset the Printer and try again. If this problem persists, call for technical assistance.
  • J
    Jeremy Bishop IIISep 9, 2025
    How to fix head resistance error on FARGO electronics HDPii Printer?
    • J
      Jeffrey OconnellSep 10, 2025
      If your FARGO electronics Printer displays a 'Head Resistance' error, it means the EE setting in Driver for head resistance is out of range. Enter a value for head resistance in the EE settings in the Driver. Reset the correct value according to the steps in the Troubleshooting Section. If this problem persists, call for technical assistance.
  • T
    Tamara SnyderSep 8, 2025
    How to resolve head loading error on FARGO electronics HDPii Printer?
    • B
      Becky HorneSep 8, 2025
      If your FARGO electronics Printer displays a 'Head Loading' error, it means an unrecoverable error has occurred during printing. Reset the Printer and try again. If this problem persists, call for technical assistance.
  • T
    tjohnsonSep 7, 2025
    How to fix a flipper jam on FARGO electronics HDPii Printer?
    • L
      Laura FrySep 7, 2025
      If your FARGO electronics Printer has a card jammed in the card flipping area, open the Printer's Flipping Module Cover. Clear any cards in the Flipping Module by opening the Printers Cover and using the Forward and/or Back buttons located on the Printer’s Front Cover. Ensure that the Output Module can rotate freely. Close the Printer's Flipping Module Cover. Press the Resume button on the Printer’s Front Cover to continue printing. To cancel the print, press the Cancel Print button from the Driver's display dialog.
  • S
    Scott MendozaAug 23, 2025
    What to do if my FARGO electronics Printer has a card jam?
    • J
      Jacob GreenAug 23, 2025
      If a card is jammed in the Print Station or card flipping area of your FARGO electronics Printer, you should clear the jam.
  • S
    Seth JohnsonSep 5, 2025
    How do I empty the reject bin on my FARGO electronics HDPii?
    • C
      Colleen ZamoraSep 5, 2025
      If your FARGO electronics Printer displays a message to empty the reject bin, it means the reject bin is full. Remove the large number of rejected cards from the reject bin. Click OK to clear the notification message. Note that in some cases, rejected cards are incomplete or pose a security risk and should be disposed of properly.
  • D
    dcruzSep 4, 2025
    What to do if FARGO electronics Printer calibration failed?
    • S
      Sarah CoxSep 4, 2025
      If film or ribbon calibration has failed on your FARGO electronics Printer, verify the film is installed correctly and there is not a Ribbon installed. If this problem persists, call for technical assistance.
  • L
    Lisa MckaySep 3, 2025
    How to fix FARGO electronics HDPii card jam during transfer?
    • S
      Stephanie BauerSep 3, 2025
      If a card became jammed in your FARGO electronics Printer during transfer, clear the jam.
  • B
    barryhannaSep 2, 2025
    How to clear card jam in smart card area of FARGO electronics HDPii?
    • A
      arnolddanielSep 2, 2025
      If your FARGO electronics Printer has a card jammed in the smart card encoding area, clear the jam.

Summary

Printer Overview

Specifications

Technical Specifications

Details the printer's technical attributes including card thickness, types, cleaning, colors, capacity, interface, and dimensions.

Printer Components

Describes key components like the printhead, card cartridge, output hopper, and interface ports.

Installation Procedures

Safety Messages

Provides critical safety instructions and warnings for printer installation to prevent injury or damage.

Loading Procedures

Guides on loading essential supplies like print ribbons, transfer film, cleaning rollers, and blank cards.

Printer Driver Installation

Step-by-step instructions for installing the printer driver software from the CD or web.

General Troubleshooting

LCD Messages

Lists and explains various messages displayed on the printer's LCD screen.

Troubleshooting Tables

Provides tables for LCD and printer error messages, including causes and solutions.

Ethernet Option Section

Configuring Network Settings

Guides on setting up network parameters like IP address, subnet mask, and DHCP.

Ethernet Troubleshooting

Provides procedures to resolve issues with Ethernet printer connectivity and printing.

Printer Adjustments

Printer Driver Options

Details how to install printer driver updates and set up the printer driver.

Firmware Updates

Performing Firmware Updates

Provides instructions on how to download and install new firmware for the printer.

Fargo Technical Support

FARGO electronics HDPii Specifications

General IconGeneral
BrandFARGO electronics
ModelHDPii
CategoryPrinter
LanguageEnglish

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