100
IP Address Starts With 169.154
If the IP address starts with 169.154, it should be a
DHCP setting issue, please contact your ISP (internet
service provider) for further assistance.
If your computer connects to the internet directly
using PPPoE, please change to using the router to
connect using PPPoE, and enable DHCP feature in the
router.
8.11 Software Quits Unexpectedly
Windows
Please install Visual C++ Redistributable 2015, if the
latest version is installed, please download the latest
Visual C++ Redistributable 2015 - 2019. If you are
using Windows 7, please update to Windows 7 SP1,
install the latest graphics driver and Windows Update
KB2670838.
MacOS
Please update your OS to macOS 10.14 (Mojave) or
above. Previous OS versions might have compatibility
issues.