Foxtel IQ - Page 87

SOLVING PROBLEMS
87
Solving problems
87
Problem Possible cause Suggested solution
No signal is being
received.
FOXTEL requires
a signal to be
able to play back
programmes. Press
back to continue.
There may be a
problem with the
signal, or the FOXTEL
iQ may have been
disconnected from the
satellite or cable input.
The FOXTEL iQ must be connected to the satellite
or cable input, in order for any FOXTEL services to
be available.
Check that the satellite/cable lead is correctly
connected to the FOXTEL iQ. (Follow the safety
instructions on page 6.)
Check that nothing is blocking the satellite dish
(if you have one), for example a tree or high
building.
There may be a temporary problem with the
reception, caused, for example, by bad weather;
try again later. If the problem continues, contact
your FOXTEL provider.
Housekeeping.
Please wait.
The FOXTEL iQ is
attempting to resolve a
system fault.
Wait for the FOXTEL iQ to resolve the problem;
if it is not resolved call FOXTEL on 131 999 for
assistance.
You cannot remove
this programme
because it has
already started.
Press back to cancel.
You have attempted to
remove a pay-per-view
event that you have
ordered, which has
already started.
You cannot cancel the order, because the
programme has already started.
To watch the programme, tune to the channel
that it is on by highlighting the programme and
pressing select.