PostBase Mini
80
Error during installation
procedure
An error message with troubleshooting information
appears.
If necessary:
• Turn off the PostBase Mini (see chapter 4.1).
Wait one minute.
• Turn the PostBase Mini on again.
The installation procedure restarts.
Make sure the connectivity settings are correct
(see chapter 11.9).
Ink cartridge cannot be
inserted
The cartridge holder has not moved to the correct posi-
tion.
Lower the operating panel back into position. Confirm
error messages.
You have to insert an ink cartridge before being able to
use the PostBase Mini. Proceed as follows:
Use the R
ESET function to move the motor of the print
system to the reference position: See chapter 12.6 on
page 76.
To insert the cartridge, run the C
HANGE CARTRIDGE
function (see chapter 12.3 on page 66).
R-PIN missing Call the Customer Support. You cannot install the
PostBase Mini without the R-PIN.
… when franking
Franking not possible No product / postage set because
– mailing data are incomplete or
– weight value is missing.
Check product settings (see chapter 5.1).
No credit left in franking machine.
Please load postage (see chapter 8).
Data synchronisation is due. PostBase Mini has to
contact the data centre (e.g. run download postage,
amount of ‘0’ is sufficient).
Problem Possible cause and remedy
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