PostBase Mini
84
Lost PIN
(administrator PIN)
In the ‘Enter PIN’ menu, press the button.
Follow the prompts in the display.
Lost PIN
(user PIN)
Please contact the administrator.
No users available When deactivating access control, all users are
deleted.
Create new users with the PC control software.
Print system cleaning
fails to improve the
print quality
Ink cartridge heavily soiled or dried up.
Repeat cleaning: Function ‘Intensive Cleaning’.
If you cannot solve the problem:
Clean ink cartridge by hand (see chapter 12.5.2).
Touch screen fails to react
when touched
Turn off the PostBase Mini. Calibrate touch screen
(see chapter 12.7).
User PIN is not accepted Did you select the correct user? Cancel the ‘Enter PIN’
menu, and repeat: select the user and enter the PIN.
Contact the administrator.
Other errors … If you cannot remedy an error yourself, please call the
Customer Support.
Problem Possible cause and remedy