14 Problem Solving
342
Problem Solving
14
016-454
O [Cause] Unable to retrieve the IP address from DNS.
[Remedy] Check the DNS configuration and IP address retrieve
setting.
Refer to "Protocol Settings" (P.115).
016-455
O [Cause] Connection to the SNTP server was timed out.
[Remedy] Check the network cable connection and the IP address of
the SNTP server.
Refer to"Machine Clock/Timers" (P.89).
016-456
O [Cause] Received from the SNTP server a message saying that it
was not synchronized with the standard time source.
[Remedy] Check the SNTP server settings.
Refer to"Machine Clock/Timers" (P.89).
016-503
O [Cause] Unable to resolve the SMTP server name when sending e-
mail.
[Remedy] Check on the CentreWare Internet Services if the SMTP
server settings are correct. Also, check the DNS server
settings.
016-504
O [Cause] Unable to resolve the POP3 server name when sending e-
mail.
[Remedy] Check on CentreWare Internet Services if the POP3
server settings are correct. Also, check the DNS server
settings.
016-505
O [Cause] Unable to login to the POP3 server when sending e-mail.
[Remedy] Check on CentreWare Internet Services if the user name
and password used in the POP3 server are correct.
016-513
O [Cause] A time-out occurred while the machine was waiting for a
response from the SMTP server.
[Remedy] The server or network may be overloaded. Wait for a
while, and try again.
016-514
O [Cause] An error occurred during processing of an XPS document.
[Remedy] If an error occurred while printing from a driver which
supports XPS, print from the application using another
print driver (PCL, etc.).
If an error occurred while direct printing an XPS document
(such as ContentsBridge Utility and E-mail), print using the
print driver (PCL, etc.) from XPS Document Viewer. "XPS"
stands for XML Paper Specification.
016-515
O [Cause] There was insufficient memory during processing of an
XPS document.
[Remedy] Use one of the following methods to resolve the problem.
z
Set [Image Quality] to [Standard].
z
Increase the amount of memory.
z
Print using the print driver (PCL, etc.) from XPS
Document Viewer.
For details on [Print Mode], refer to the online help for the print driver.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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