Error Code
351
Problem Solving
14
016-717
O [Cause] Unable to create a "transmission report (undelivered)" or
"transmission report" because transmission result
information required for creating the report is not stored in
the machine's memory.
[Remedy] Take one of the following actions:
z
Execute the jobs for large size Internet Fax documents
(about 2GB) by splitting each document to minimize
memory or HDD usage.
z
If many scan or Internet Fax documents are being
processed, wait to execute a new job until the jobs are
completed.
z
After the job that you want to check in a report is
completed, do not execute 200 or more jobs to have the
job recorded on a report.
016-718
O [Cause] Unable to process the PCL print data due to insufficient
memory.
[Remedy] Reduce the resolution, or cancel 2-sided printing or N up,
and then print again.
016-719
O [Cause] Unable to process the PCL print data due to insufficient
print page buffer.
[Remedy] Increase the size of the print page buffer.
016-720
O [Cause] An invalid command is included in PCL print data.
[Remedy] Check the print data and try to print again.
016-721
O O [Cause] An error occurred during print processing. Probable
causes are as follows:
1. Printing was instructed by automatic tray selection when
[Paper Type Priority] is set to [Auto Paper Off] for all
paper in the [Common Service Settings].
2. ESC/P-K command error
[Remedy] For Cause 1: When printing by automatic tray selection,
set one of the paper types to a setting other than [Auto
Tray switching Off] in [Paper Type Priority].
For Cause 2:Check the print data.
Refer to "Paper Type Priority" (P.94).
016-722
O [Cause] The specified staple position or the specified paper size is
not supported in the finisher.
[Remedy] Check the staple position and the paper size, and try to
print again.
016-723
O [Cause] The specified punch position or the specified paper size is
not supported in the finisher.
[Remedy] Check the punch position and the paper size, and try to
print again.
016-724
O [Cause] The specified staple and punch position combination is
unsupported.
[Remedy] Specify the staple and punch positions to be on the same
side, and try to print again.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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