14 Problem Solving
352
Problem Solving
14
016-725
O [Cause] A scanned document stored in a mailbox was to be sent
by fax using the Job Flow feature, but the mailbox
document could not be converted to fax data.
[Remedy] Do not use the Job Flow feature. Simply scan the
document through the machine's [Fax] screen to send it by
fax.
016-726
O [Cause] Unable to automatically select a printer language even
though the print mode is set to [Auto].
Probable causes are as follows:
1. PostScript data was sent with no Adobe PostScript 3 Kit
(optional) installed.
2. The PDF file was sent directly to the machine using
LPR with Adobe PostScript 3 Kit installed and no HDD
Extension Kit installed.
[Remedy] For Cause 1:An Adobe PostScript 3 Kit must be installed.
For Cause 2:A HDD Extension Kit must be installed.
016-727
O [Cause] A job was cancelled without storing a document into a
mailbox because the document was determined as 0
page.
[Remedy] The document could not be stored into the mailbox
because the machine determined the print document as 0
page. Disable [Skip Blank Pages] on the Print Options
setting, or add text to the document if the document is
blank.
016-728
O [Cause] An unsupported tag is included in the TIFF file.
[Remedy] Check the print data.
016-729
O [Cause] Unable to print because the number of colors or the
resolution of the TIFF file is out of allowed range.
[Remedy] Change the number of colors/resolution for the TIFF file,
and try again.
016-731
O [Cause] Unable to print TIFF data because it was interrupted.
[Remedy] Retry printing.
016-732
O [Cause] The form specified by the emulation has not been
registered at the host side.
[Remedy] Resend the form data.
016-733
O O [Cause] 1. Unable to obtain the IP address (the string after "@" in
the destination e-mail address) when sending e-mail.
2. Unable to resolve the Internet address (the string after
"@") by the DNS server when sending e-mail.
[Remedy] For Cause 1: Check the e-mail address.
For Cause 2: Check the DNS server address.
016-734
O [Cause] Failed to print the simple address result report.
[Remedy] Set the e-mail reception setting to [STMP reception] on the
sender's machine.
016-735
O O [Cause] Attempted to print [Job Template List] while updating the
job template.
[Remedy] Retry printing after waiting for a while.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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