Problem so lut ions and tips
Problem solutions and tips
Comply with the safety info rmation in the "Safety" manual and the chapt er
"
Getti ng started", Page 6, when attaching o r detaching cables.
If a fault occurs, try to rectify it in accordance with the measures d escribed in the following documents:
• in this chapter
• in the documentation relating to the peripheral devices
• in the Help sections for the individual programs
• in the documentation for the operating system in use.
Help if problems occur
Should you ever have a problem with your computer that you cannot solve yourself, in many cases
you can solve it quickly u sing the SystemDiagnostics prog ram pre-installed on your comput er.
► To s ta r t t he SystemDiagnostics program, click Start - Programs - Fu jitsu Siemens
Computers - SystemDiagnostics.
or
► To s ta r t t h e SystemDiagnostics prog ram, click Start - Programs - Fujitsu - SystemDiagnostics .
► If a problem is detected dur
ing the test run, the SystemDiagnostics program outputs
a c ode (e.g. DIF S code YXXX1
23456789123).
► Take a no te of this DIFS code and the ID number of your device. The ID number can
be found on the type rating plate on the back of the casing.
► If you still need assistance
resolving the problem, contact the relevant Help Desk for
your country (see the Help D
esk List or go to "
http://ts.fuji tsu.com/support"). Have
the ID/serial No. of your sy
stem and the D IFS code ready.
AMILO Desktop Operating Manual, edition 3 27
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