Problem solutions and tips
No mouse pointer displayed on the screen
Cause
Remedy
The mouse is not correctly connected.
► Shut down your operating system in the
proper manner, for instance using
Ctrl
+
Alt
+
Del
.
► Switch the device off.
► Check that the mouse cable is prop erly
connected to the system unit. If you use an
adapter or extension lead with the mouse
cable, check the connections.
► M ake sure that only one mouse is
connected.
► Switch the device on.
Disabled USB ports ► In the BIOS Setup, check whether th e USB
ports are Enab led (see the "BIOS Setup"
manual or the mainboard manu al
Time and/or date is n ot correct
Cause
Remedy
Time and date are incorrect.
► Set the correct ti
me and date within the
operating syste
m you are using.
or
► Set the correct time and /or date in the
BIOS Setup.
The lithium battery is discharged.
► If the time and
date are repeatedly w rong
when you switc
h on your device, replace the
lithium bat t
ery (see "
Replacing the lithium
battery", P
age 79).
SmartCard
reader is not recognised
Cause
Troubleshooting
Chip card inserted incorrectly. ► Check whethe r you have inserted your
SmartCard into the SmartCard reader the
right w ay with the chip facing upwards.
► Check wh
ether the SmartCard you are using
is suppo
rted. Your SmartCard must comply
with the
ISO s tandard 7816-1, -2, -3 and -4.
Fujitsu 31