Troubleshooting and tips
Error messages on the screen
Errormess agesonthe screenErrors
This section describes the e rro r messages generated by the BIOS Setup. Error messages displayed
by the opera ting system or programs are d escri bed in the d ocu m entation for these prog rams.
If the error message appears repeatedly despite troubleshooting measures,
contact th e place of purchase or our customer service center.
Error m essag e/cau se Troubleshooting
CMOS Battery Bad
If the error message occurs repeatedly, the
buffer battery in the Tablet PC is flat.
► Co ntact your sales outlet
or our customer
service center.
System CMOS checksum bad - Default configuration
used
The system configuration inform ation is
incorrect.
► Switch the Tablet PC of
f.
► Switch the Tablet PC on.
► Keep the volume butt
on and the shortcut
button pressed and s
witch the Tablet PC
on. If you keep the vo
lume button pressed
during the boot pro
cess, you can switch into
the BIOS Setup-
► In the BIOS Setup, select the Exit menu.
► Select the entry L
oad Setup Defaults.
► Select OK and press the Enter key.
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the extended memory. an error
has resulted at the address xxxx.
► Co ntact your sales outlet or our customer
service center.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
► Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
Keyboard controller error
► Switch your Tablet PC off with the ON/OFF
button.
► Wait 3 - 5 seconds and switch the Tablet PC
on again.
Keyboard error
If you use an external ke yboard:
► Ch eck the connection and reboot the Tablet
PC.
nn Stuck key
► Make sure that no key is pressed.
Operating system not found
► Ch ec
kintheBIOS Setup whether your hard
disk
has been set correctly.
► Make sure that the operating system is
installed on the corresponding drive.
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