Fujitsu STYLISTIC Q775 User Manual

Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTi psFaultProblem solving
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed.
► Switch the Tablet PC off.
► Please contact th e Hotline/Service Desk.
You can contact Fujitsu Service and Support in the following ways:
• Toll free phone: 1-800-8F ujitsu (1-800-838-5487)
• Website: "
http://solu
tions.us.fujit su.com/www/conte nt/support/contact/index.php"
Before you place the call, have the following information ready so that the customer
support re presentative can p rovide you with the fastest possible solution:
• The model name and serial number of the Tablet PC. The serial number
is located on a sticker on the underside of the Tablet PC.
• Notes with the mess
ages that appeared on the screen and
informationonaco
ustic signals.
• All changes you have made to the hardwa re or software afte r receiving the Tab let PC.
• All changes you ha
ve made to the BIOS Setup settings after rece iving the Tablet PC .
• Your system configuration and all peripheral devices connected to your system.
• Your sales cont
ract.
Our Tablet PCs have been designed primarily w ith mobile applications in mind.
This means that considerable effort has been made t o optimize components and
equipment in terms of weight, space and energy requirements. Depending on the
particular configuration yo u have purchased, it is possible that functionality may be
slightly reduced compared to a desktop PC if you are runnin g processor-intensive
gaming software, e.g. games with intensive 3D graphics. Updating your hardware with
drivers which have not been approved by Fujitsu may result in performance losses,
data losses or m alfunction of the equipment. A list of approved drivers and current
BIOS versions can be downloaded from: "
http://solutions.us .fujitsu.com"
86 Fujitsu

Fujitsu STYLISTIC Q775 Specifications

General

LED backlight	Yes
Display diagonal	13.3 \
Touch technology	Multi-touch
Touchscreen type	Capacitive
Display brightness	330 cd/m²
Native aspect ratio	16:9
Display number of colors	16.78 million colors
Bus type	DMI2
Stepping	F0
Tjunction	105 °C
Processor code	SR23X
Processor cache	3 MB
Processor cores	2
Processor model	i5-5300U
System bus rate	5 GT/s
Processor family	Intel® Core™ i5
Processor series	Intel® Core™ i5-5300 Mobile Series
Processor threads	4
Processor codename	Broadwell
Processor frequency	2.3 GHz
Processor cache type	L3
Processor lithography	14 nm
Processor manufacturer	Intel
Processor package size	40 x 24 x 1.3 mm
Processor front side bus	- MHz
Processor boost frequency	2.9 GHz
Processor operating modes	32-bit, 64-bit
PCI Express configurations	4x1, 2x4
Supported instruction sets	AVX 2.0
Thermal Design Power (TDP)	15 W
Configurable TDP-down frequency	0.6 GHz
Internal memory	- GB
Memory clock speed	1600 MHz
Internal memory type	LPDDR3-SDRAM
Maximum internal memory	8 GB
Storage media	SSD
Compatible memory cards	MicroSD (TransFlash), MicroSDHC, MicroSDXC
Maximum memory card size	64 GB
Internal storage capacity	128 GB
Graphics card	HD Graphics 5500
Audio system	Realtek ALC283
Flash type	LED
Rear camera type	Single camera
Rear camera resolution (numeric)	5 MP
Front camera resolution (numeric)	2 MP
4G standard	LTE
3G standards	UMTS
SIM card type	MicroSIM
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	4.0
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
Wi-Fi data rate (max)	867 Mbit/s
Mobile network generation	4G
Microphone in	No
HDMI ports quantity	0
Headphone connectivity	3.5 mm
USB 2.0 ports quantity	1
Device type	Tablet PC
Form factor	Slate
Product color	Black, Silver
Cable lock slot type	Kensington
Sustainability certificates	RoHS, ENERGY STAR
Certification	CE, FCC, UL-cUL Listed, CB, RF, WEEE, HCT, HCL entry, WHQL
Google applications	Google Maps, Google Play
Password protection type	BIOS, HDD, Supervisor, User
Personal info management (PIM)	Alarm clock, Calculator, Calendar, Notes, Recorder
Platform	Windows
Trial software	McAfee Multi-Access
Operating system installed	Windows 8.1
Operating system architecture	64-bit
Battery voltage	10.8 V
Battery capacity	4250 mAh
Battery life (max)	14.5 h
Battery recharge time	2.3 h
Number of battery cells	3
AC adapter power	65 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
AC adapter output current	3.42 A
AC adapter output voltage	19 V
Storage temperature (T-T)	-15 - 60 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	8 - 85 %
Operating relative humidity (H-H)	20 - 85 %
Processor ARK ID	85213
Processor socket	BGA 1168
Intel Identity Protection Technology version	1.00

Weight and Dimensions

Depth	208 mm
Width	317 mm
Height	12.7 mm
Weight	990 g