Operators and Technicians Manual
2011 – 2014 FutureLogic, Incorporated. All Rights Reserved. MNL Page 28 04/10/2014
MNL-000067 REV.X03
9 Functional Testing with CommWrangler™
Introduction
To perform functional testing on the printer, use the CommWrangler™ tool to view sensor status and print
test tickets, independently or while the printer receives power from the game.
Note:
CommWrangler, other software tools, and drivers are available for download from the
FutureLogic Exchange secured site. To request an account, contact your local FutureLogic Technical
Support Office or email: webaccess@futurelogicinc.com
.
Connection and Setup
There are two connection options:
• Option 1: USB. Most printer firmware versions include the USB connection of the printer to the PC
or laptop. With this connection, the printer can remain in the gaming machine. Only CDC printers
support the USB CDC connection. See the section that follows.
• Option 2: Serial. RS232 (14-pin Interface Cable) printer versions connect to a PC or laptop in the
same way as the RS232 versions of the GEN2 Universal™, GEN2™ and GEN1 printers. See page 30.
Option 1: USB CDC Connection (Install a Virtual COM Port)
The required USB CDC drivers are available from your local FutureLogic Technical Support office.
1. Connect the printer to the PC or laptop using the cable USB connector.
Figure 9-1 Printer and Laptop Connection
2. Power-on the printer.
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